Remote Inside Sales & Account Growth Manager

MicroSourcing International; Manila; À distance; PHP 558 000 - 893 000; Plein temps

Avantages offerts par ce poste

Above-market pay

Healthcare from day one

Dependent coverage

Paid time off with cash conversion

Group life insurance

Performance bonuses

Résumé du poste

MicroSourcing is seeking a proactive Inside Sales Representative to support the Service Department by managing quotes, renewals, and service-contract opportunities. The role blends customer communication with sales acumen, technical curiosity, and the ability to juggle multiple quotes.

The ideal candidate has 2+ years in customer success or inside sales, strong CRM/ERP proficiency, and the discipline to follow up and close opportunities while delivering value to customers and the company.

Qualifications

• 2+ years of experience in customer success, inside sales, service coordination, or related field.
• Strong written and verbal communication skills.
• Ability to interpret technical information (mechanical, electrical, or service-based industries preferred).

Responsabilités

• Deliver pre-generated service quotes in a timely manner.
• Reconfirm that all stakeholders view the quote to facilitate closing.
• Explain why the quote/scope is important and consequences of not accepting it.
• Follow up on open quotes to drive approvals and close opportunities.
• Identify upsell and cross-sell opportunities (maintenance, upgrades, service agreements).
• Maintain quote activity records in CRM and ERP systems.
• Coordinate scheduling handoffs after quote approval.
• Assist with service agreement renewals and recurring revenue initiatives.

Connaissances

Customer success

Inside sales

Quote management

Communication

Multitasking

Outils

CRM

ERP

Description du poste

MicroSourcing is seeking a proactive Inside Sales Representative to support the Service Department by managing quotes, renewals, and service-contract opportunities. The role blends customer communication with sales acumen, technical curiosity, and the ability to juggle multiple quotes.

The ideal candidate has 2+ years in customer success or inside sales, strong CRM/ERP proficiency, and the discipline to follow up and close opportunities while delivering value to customers and the company.