Remote Inbound Sales & Customer Service Pro

Pavago; Philippines; Remote; PHP 2,187,000 - 3,645,000; Full time

Job summary

Pavago is hiring an Inbound Sales & Customer Service Representative (Home Services) to manage high-volume inbound calls, assist customers with home service needs, and convert conversations into booked service appointments and memberships.

This fully remote role supports U.S.-based customers during evenings and weekends. You’ll work with dispatch, operations, and customer service to deliver a seamless experience and drive revenue while maintaining high service standards.

Qualifications

• 1–2 years of experience in inbound sales or customer service.
• Experience with high-volume inbound calls and CRM systems.
• Ability to convert conversations into booked appointments and memberships.
• Excellent written and verbal English communication.

Responsibilities

• Handle high-volume inbound calls professionally and efficiently.
• Understand customer needs and recommend the most appropriate services.
• Schedule service appointments and present membership options.
• Log interactions and maintain accurate CRM records.

Skills

Inbound sales

Customer service

Appointment setting

Call center

CRM

Tools

ServiceTitan

Housecall Pro

Service Fusion

Job description

Pavago is hiring an Inbound Sales & Customer Service Representative (Home Services) to manage high-volume inbound calls, assist customers with home service needs, and convert conversations into booked service appointments and memberships.

This fully remote role supports U.S.-based customers during evenings and weekends. You’ll work with dispatch, operations, and customer service to deliver a seamless experience and drive revenue while maintaining high service standards.