Remote Client Support & Scheduling Specialist

Pavago; Philippines; Remote; PHP 2,952,000 - 4,428,000; Full time

Job summary

Pavago is seeking a Client Support & Scheduling Specialist for a fully remote role, primarily serving U.S. hours. You will manage inbound leads, coordinate appointments, and support day-to-day operations.

This is an active, not passive admin role, and you will be one of the first points of contact for prospective clients. Based in Latin America, you’ll handle calls, follow-ups, qualification, and calendar management, using CRM tools to keep pipelines accurate and teams informed, while

Qualifications

• Based in Latin America with remote work setup.
• Fluent, professional English with a clear/neutral accent.
• Strong phone communication and follow-up discipline.
• Experience using CRM systems and scheduling tools.

Responsibilities

• Handle inbound and outbound calls with confidence.
• Respond quickly to new leads and client inquiries.
• Qualify leads and move them toward booked appointments.
• Schedule appointments and coordinate calendars.
• Maintain accurate CRM records and pipeline visibility.
• Provide client communication and administrative support.

Skills

Phone communication

CRM experience

Lead qualification

Scheduling

English fluency

Tools

HubSpot

Calendly

Google Calendar

Job description

Pavago is seeking a Client Support & Scheduling Specialist for a fully remote role, primarily serving U.S. hours. You will manage inbound leads, coordinate appointments, and support day-to-day operations.

This is an active, not passive admin role, and you will be one of the first points of contact for prospective clients. Based in Latin America, you’ll handle calls, follow-ups, qualification, and calendar management, using CRM tools to keep pipelines accurate and teams informed, while