Remote HR Operations Specialist

Vertical Institute Pte Ltd; Cebu City; Remote; PHP 2,354,000 - 3,237,000; Full time

Job summary

Vertical Institute is seeking an HR Executive to manage day-to-day HR operations remotely across the full employee lifecycle, from onboarding and records to leave administration and offboarding. You will ensure documentation, compliance with Singapore employment requirements, HR data accuracy, and collaboration with managers, Finance, and the HR team to keep processes efficient and well-documented.

This is a full-time remote role suited for highly organized professionals who thrive in a

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field.
• 2 to 5 years of HR experience, preferably in operations or administration.
• Strong attention to detail and confidentiality.
• Experience with HRIS, spreadsheets, and digital HR tools.
• Excellent organizational and time-management skills.
• Strong written and verbal communication for remote work.

Responsibilities

• Manage day-to-day HR operations across the full employee lifecycle, from offer acceptance and onboarding through confirmation, transfers, leave administration, and offboarding.
• Prepare and maintain employment contracts, confirmation letters, variation letters, resignation documentation, and other HR-related documents.
• Maintain accurate and complete employee records, personal information, employment documentation, and HR files.
• Coordinate remote onboarding and offboarding, ensuring documentation, system access, equipment, and required internal processes are completed on time.
• Maintain accurate records of new hires, resignations, transfers, promotions, and changes in employment terms.
• Act as a first point of contact for employees on day-to-day HR operational matters and ensure queries are resolved promptly or escalated appropriately.
• Administer employee leave, attendance, and related HR records.
• Coordinate employee benefits administration, including enrolment, changes, claims, and communication with relevant providers.
• Conduct regular checks on HR data to identify discrepancies before payroll processing.
• Maintain accurate records of employee benefits, leave balances, salary changes, and other key employment information.
• Support compliance with Singapore employment requirements, including the Employment Act, statutory leave entitlements, and MOM requirements.
• Maintain up-to-date HR policies, SOPs, templates, forms, and employee documentation.
• Ensure HR processes are consistently applied and properly documented.
• Support the preparation of documentation for audits, government requirements, employment matters, and internal reviews.
• Track HR deadlines, renewals, and required submissions to ensure nothing falls through the cracks.
• Escalate potential compliance or employee-related risks promptly to the appropriate HR lead.
• Maintain accurate and up-to-date employee data across HR systems, trackers, and shared records.
• Prepare regular HR reports covering headcount, employee movements, leave, turnover, and other operational metrics.
• Conduct periodic audits of HR data and employee files to identify missing or inconsistent information.
• Support the implementation and improvement of HR systems, digital workflows, and remote HR processes.
• Maintain clean and reliable HR data that enables the leadership team to make informed people decisions.
• Maintain and continuously improve HR SOPs, checklists, workflows, and templates.
• Identify recurring administrative issues and recommend practical solutions.
• Standardise HR processes to improve consistency and employee experience across a distributed workforce.
• Support the rollout of new HR policies, systems, and processes.
• Look for opportunities to automate repetitive HR administration and improve operational efficiency.
• Support employees throughout the remote employee lifecycle, ensuring they have clear information, documentation, and support at each stage.
• Coordinate HR communications, documentation, and employee updates through digital channels.
• Support employee engagement initiatives and virtual HR activities where required.
• Work closely with managers to ensure HR processes are completed accurately and on time.
• Handle confidential employee information and sensitive HR matters with discretion and professionalism.
• Maintain clear and proactive communication with employees and stakeholders, particularly when working across different locations and schedules.

Skills

HR operations

Onboarding

Records management

Compliance

Remote collaboration

Education

Bachelor's degree in HR / Business Administration

Tools

HRIS

Spreadsheets

Databases

Job description

Vertical Institute is seeking an HR Executive to manage day-to-day HR operations remotely across the full employee lifecycle, from onboarding and records to leave administration and offboarding. You will ensure documentation, compliance with Singapore employment requirements, HR data accuracy, and collaboration with managers, Finance, and the HR team to keep processes efficient and well-documented.

This is a full-time remote role suited for highly organized professionals who thrive in a