Remote Home Care Training Lead

Olivia; Philippines; On-site; PHP 670,000 - 1,004,000; Full time

Benefits offered by this job

Competitive compensation

Performance bonuses

Professional development opportunities

Job summary

Olivia is seeking a Home Care Training Coordinator to design and lead training programs for virtual assistants in home care scheduling operations. You will oversee onboarding bootcamps, develop role-specific curricula, and coach cohorts to ensure readiness for client placement.

You will maintain training assets, ensure HIPAA compliance awareness, and track certifications, reporting metrics to leadership. This remote role offers competitive compensation, performance bonuses, and opportunities for

Qualifications

• Previous experience as a Lead Scheduler, Staffing Coordinator, Scheduling Manager, or Workforce Coordinator in the home care industry.

Responsibilities

• Facilitate live virtual training across core curricula and the WellSky-focused universal scheduler certification.
• Coordinate role-specific tracks for schedulers, recruiters, and home care admin support VAs, and deliver one-on-one coaching for VAs who need extra support.
• Maintain and improve existing training assets (module decks, narration scripts, knowledge checks, and assessments) and build new modules in response to client feedback, platform updates, and industry shifts.
• Run centralized, versioned training library and track completion, assessment, and certification metrics across the workforce.

Job description

Olivia is seeking a Home Care Training Coordinator to design and lead training programs for virtual assistants in home care scheduling operations. You will oversee onboarding bootcamps, develop role-specific curricula, and coach cohorts to ensure readiness for client placement.

You will maintain training assets, ensure HIPAA compliance awareness, and track certifications, reporting metrics to leadership. This remote role offers competitive compensation, performance bonuses, and opportunities for