Remote Home Care Scheduling & Staffing Coordinator

Peak Support Global Enterprise; Philippines; Sur place; PHP 250 000 - 400 000; Plein temps

Résumé du poste

Peak Support Global Enterprise seeks a Home Care Scheduling & Staffing Coordinator to coordinate and maintain caregiver schedules, ensuring quality care and uninterrupted service delivery for clients.

This role serves as a liaison between caregivers, clients, field staff, and internal operations teams to effectively match caregiver availability, skills, and client needs while ensuring adequate coverage for all scheduled shifts.

Qualifications

• Experience in home care scheduling and caregiver staffing.
• Strong understanding of workforce coordination and coverage planning.
• Familiarity with scheduling software and records management.
• Ability to match caregiver availability to client needs with accuracy.

Responsabilités

• Coordinate and manage daily caregiver schedules for assigned clients and service areas.
• Match caregivers to client cases based on availability, qualifications, care requirements, and geographic considerations.
• Monitor schedules and address call-offs, changes, and last-minute staffing needs.
• Communicate schedule updates to caregivers and internal stakeholders.
• Coordinate with intake, clinical and operations teams to ensure onboarding and continuity of care.
• Maintain accurate scheduling records in scheduling and workforce management systems.
• Ensure shifts are staffed appropriately and escalate coverage concerns as needed.
• Monitor caregiver availability, overtime, and scheduling compliance.
• Respond to scheduling inquiries in a timely, professional manner.
• Assist recruitment and onboarding by coordinating caregiver availability and placement opportunities.
• Support workforce planning to maintain staffing levels and coverage.
• Ensure compliance with company policies, state regulations, and HIPAA.

Connaissances

Home care scheduling

Caregiver staffing

Workforce coordination

Client relationship management

Outils

Scheduling software

Description du poste

Peak Support Global Enterprise seeks a Home Care Scheduling & Staffing Coordinator to coordinate and maintain caregiver schedules, ensuring quality care and uninterrupted service delivery for clients.

This role serves as a liaison between caregivers, clients, field staff, and internal operations teams to effectively match caregiver availability, skills, and client needs while ensuring adequate coverage for all scheduled shifts.