Remote Home Care Front Desk Virtual Assistant

Winning Assistants LLC.; Philippines; Remote; PHP 438,000 - 525,000; Full time

Benefits offered by this job

HIPAA & Cybersecurity Training + Cert.

VPN access (optional)

Top VA training

Job summary

Winning Assistants LLC. seeks a friendly Virtual Assistant to manage front desk calls and scheduling for a U.S. home care agency. This remote, full-time contractor role follows EST hours (8:00 AM–5:00 PM) Monday through Friday.

You will answer inquiries, coordinate caregiver and nurse schedules, and ensure smooth handoffs when staff availability changes. Strong English, reliability, and attention to detail are essential.

Qualifications

• Experience in medical reception or healthcare front desk service.
• Experience coordinating appointments or staff schedules.
• Excellent spoken and written English.
• Ability to manage calls and scheduling requests independently.

Responsibilities

• Handle inbound calls from patients, clients, caregivers, and staff promptly and professionally.
• Make outbound calls to confirm schedules and arrange replacements.
• Maintain caregiver and nursing schedules and address last-minute changes.
• Provide virtual front desk support and route concerns; escalate as needed.

Skills

Inbound/Outbound calls

Scheduling

English proficiency

Tools

GEO/GEOH scheduling

Job description

Winning Assistants LLC. seeks a friendly Virtual Assistant to manage front desk calls and scheduling for a U.S. home care agency. This remote, full-time contractor role follows EST hours (8:00 AM–5:00 PM) Monday through Friday.

You will answer inquiries, coordinate caregiver and nurse schedules, and ensure smooth handoffs when staff availability changes. Strong English, reliability, and attention to detail are essential.