Remote Healthcare Compliance & Shift Scheduler

Remotee; Manila; À distance; PHP 670 000 - 725 000; Plein temps

Avantages offerts par ce poste

Work equipment provided

16 days PTO

Paid public holidays

Quarterly bonuses

Remote work

Résumé du poste

Remotee, through our sister company Recruit Sync, is seeking a highly organised Compliance & Shift Booking Consultant to support a fast-growing Australian healthcare recruitment agency that supplies Registered Nurses, Enrolled Nurses and Personal Care Workers to aged care facilities and hospitals across Australia.

This role manages the end-to-end compliance process for the agency's healthcare professionals, while also acting as the dedicated out-of-hours consultant for shift coordination —

Qualifications

• 2+ years in compliance or shift coordination.
• Excellent written and verbal English.
• Comfort with phone communication using agency line.
• Strong attention to detail and organization.
• Ability to manage multiple bookings and tasks.
• Healthcare recruitment or staffing experience preferred.
• Familiarity with Australian healthcare compliance preferred.

Responsabilités

• Receive and manage incoming shift requests via email and the agency's main contact phone line.
• Act as the dedicated out-of-hours consultant, responding to shift needs outside of standard business hours.
• Contact suitable candidates within the relevant area to offer and confirm shifts.
• Communicate professionally with both clients and candidates throughout the booking process.
• Confirm shift bookings promptly and ensure all parties have accurate placement details.
• Maintain detailed and accurate records of all shift bookings and communications.
• Manage the full compliance process for all active and incoming healthcare professionals.
• Ensure all required documentation is collected and verified before candidates commence work.
• Maintain accurate and up-to-date records of candidate documentation.
• Track expiry dates for registrations, certifications and compliance items, and proactively follow up to keep staff work ready.
• Guide candidates through onboarding and compliance requirements in a clear and professional manner.
• Provide professional and timely communication with clients regarding shift coverage and confirmations.
• Build strong working relationships with candidates to ensure availability and responsiveness.
• Escalate unresolved issues or urgent matters to the appropriate recruitment consultant.

Connaissances

English communication

Attention to detail

Multitasking

Administrative skills

Client & candidate communication

Shift coordination

Out-of-hours coordination

Description du poste

Remotee, through our sister company Recruit Sync, is seeking a highly organised Compliance & Shift Booking Consultant to support a fast-growing Australian healthcare recruitment agency that supplies Registered Nurses, Enrolled Nurses and Personal Care Workers to aged care facilities and hospitals across Australia.

This role manages the end-to-end compliance process for the agency's healthcare professionals, while also acting as the dedicated out-of-hours consultant for shift coordination —