Remote Admin Officer – Healthcare & Care Coordination

Sharesource Australia BPO; Davao City; Remote; PHP 279,000 - 446,000; Full time

Benefits offered by this job

Remote + Hybrid flexibility

Work-life balance

Open culture

Training & growth

B-Corp employer

Job summary

Sharesource Australia BPO is seeking an organised Admin Officer to support Registered Nurses and care teams. You will assist with client case management, budgeting, onboarding, service coordination, billing, and compliance documentation, while maintaining records and communicating with clients and providers.

The role involves handling inquiries, managing budgets, on-call support, and ensuring documentation compliance in a fast-paced setting. Remote work with local Philippines residency preferred.

Qualifications

• Minimum 3 years of Admin Officer experience in Australian work environments (home aged care, NDIS, nursing, healthcare, or medical services).
• Strong organisational and time-management skills with ability to prioritise.

Responsibilities

• Support RN case management including intake, assessments, and service coordination.
• Prepare and manage client budgets to maximise funding and safety goals.
• Handle high-volume inquiries via phone, email, and online channels.
• Coordinate with clients, families, carers, providers and head office.
• Maintain accurate client records in Visual Care/CRM and ensure compliance.

Skills

Administrative support

Client coordination

Microsoft Office

Communication

Tools

Visual Care/CRM

Microsoft Excel

Outlook

Job description

Sharesource Australia BPO is seeking an organised Admin Officer to support Registered Nurses and care teams. You will assist with client case management, budgeting, onboarding, service coordination, billing, and compliance documentation, while maintaining records and communicating with clients and providers.

The role involves handling inquiries, managing budgets, on-call support, and ensuring documentation compliance in a fast-paced setting. Remote work with local Philippines residency preferred.