Remote Healthcare Admin & Scheduling Coordinator

Virtual Staff 365; Philippines; Remote; PHP 279,000 - 391,000; Full time

Benefits offered by this job

Remote work

Dayshift Australia (AEST)

Full-time

HMO

Annual leave

13th month pay

Government mandated benefits

Job summary

Virtual Staff 365 is seeking an Administrator to support day-to-day operations for an Australian mobile massage and allied health provider. This remote role focuses on client scheduling, partner communications, and maintaining core system records.

You will work Australian business hours, handle inquiries by phone and email with empathy, and coordinate therapist appointments using Jobber and Cliniko. This is a permanent full-time work-from-home position with benefits.

Qualifications

• Proven admin or customer service experience.
• Strong English communication and telephone skills.
• Ability to manage scheduling and client communications empathetically.
• Able to work Australian business hours four days a week.
• Requires active Australian eSIM for local calls.
• High initiative, responsiveness, and attention to detail.

Responsibilities

• Answer inbound calls and provide information on service options and bookings.
• Schedule, reschedule, and record client histories and preferences.
• Liaise with elderly clients, next of kin, and healthcare partners.
• Respond to inquiries via phone and email in a timely, professional manner.
• Enter and update client and appointment data in Jobber and Cliniko.
• Send treatment notes to external partners after treatments.
• Ensure workflows and records are up to date.

Skills

Scheduling

Customer Service

English Proficiency

Attention to detail

Tools

Jobber

Cliniko

Job description

Virtual Staff 365 is seeking an Administrator to support day-to-day operations for an Australian mobile massage and allied health provider. This remote role focuses on client scheduling, partner communications, and maintaining core system records.

You will work Australian business hours, handle inquiries by phone and email with empathy, and coordinate therapist appointments using Jobber and Cliniko. This is a permanent full-time work-from-home position with benefits.