Remote Scheduling & Admin Assistant – Aged Care

Sharesource Australia BPO; Makati; Remote; PHP 240,000 - 420,000; Full time

Benefits offered by this job

Remote + Hybrid flexibility

Training and international growth

Job summary

Sharesource Australia BPO is seeking an organised Administrative and Scheduling Support Assistant to help run daily operations. You will work with the scheduler to optimize workflows and provide general administrative support to the team.

The ideal candidate is detail-oriented, adaptable, and able to manage multiple tasks efficiently. Remote work is available with local PH residency required and regular coordination with AU clients.

Qualifications

• Experience in Aged Care or AU client handling preferred.
• Strong English communication and Microsoft Excel knowledge.
• Detail-oriented, organised, and proactive with multitasking ability.

Responsibilities

• Coordinate communication between referral sources, families, care workers, and internal teams.
• Create and maintain care worker schedules based on client needs and staff availability.
• Ensure rosters meet SCHADS Award requirements and compliance.
• Monitor schedules and adjust for changes or emergencies.
• Notify care workers of shifts and distribute weekly rosters.
• Audit staff timesheets and travel logs for payroll accuracy.
• Maintain CRM systems and client/admin records.
• Prepare reports and support continuous improvement.

Skills

Scheduling/rostering

Microsoft Excel

Administrative tasks

Communication skills

Customer service

Education

Certificate III in Home and Community Care

Tools

Visualcare

CRM systems

Office 365

Job description

Sharesource Australia BPO is seeking an organised Administrative and Scheduling Support Assistant to help run daily operations. You will work with the scheduler to optimize workflows and provide general administrative support to the team.

The ideal candidate is detail-oriented, adaptable, and able to manage multiple tasks efficiently. Remote work is available with local PH residency required and regular coordination with AU clients.