Remote Global Client Success Partner

Home Pick Inc.; Metro Manila; Remote; PHP 420,000 - 680,000; Full time

Benefits offered by this job

Fully remote work environment

International client exposure

Growth-oriented culture

Professional development opportunities

Job summary

Home Pick Inc. is seeking a Client Relations Specialist to manage client relationships, ensure a smooth client experience, and coordinate effectively with internal teams to deliver on client expectations in a fully remote setting.

The ideal candidate is a proactive, organized communicator with experience handling international clients (US-based). You will own client check-ins, gather feedback, and help drive service improvements while working CST hours.

Qualifications

• 3-5 years of experience in Client Relations, Client Success, or similar role.
• Excellent written and verbal communication skills.
• Experience with international or US-based clients.

Responsibilities

• Be main contact for assigned clients and build relationships.
• Understand client requirements and communicate to internal teams.
• Coordinate with relevant teams to meet requests and deadlines.
• Manage client communications, follow-ups, and feedback.
• Address questions and escalations professionally and coordinate resolutions.
• Prepare meeting notes, client updates, and onboarding support.

Skills

Communication

Relationship-building

Organization

Time management

Problem-solving

Remote work

CST hours

Tools

Google Workspace

CRM platforms

Project management tools

Job description

Home Pick Inc. is seeking a Client Relations Specialist to manage client relationships, ensure a smooth client experience, and coordinate effectively with internal teams to deliver on client expectations in a fully remote setting.

The ideal candidate is a proactive, organized communicator with experience handling international clients (US-based). You will own client check-ins, gather feedback, and help drive service improvements while working CST hours.