Remote Executive Assistant Team Lead - Growth & Coaching

TalentPop App; Philippinen; Remote; PHP 1.782.000 - 3.207.000; Vollzeit

Benefits dieser Stelle

Health and dental coverage

Holiday bonuses

Paid time off

Performance incentives

Zusammenfassung

TalentPop App is seeking a sharp Executive Assistant Team Lead to coach and develop our Executive Assistants while driving client account health and operational excellence.

This fully remote role is open to candidates in the Philippines, South Africa, and Jamaica, demanding 2–3 years of leadership of remote EAs and offering health coverage, growth opportunities, and competitive bonuses.

Qualifikationen

• 2–3 years of direct leadership of remote EAs in a BPO/agency/remote staffing setup.
• Expertise in EA workflows: calendar management, inbox zero, executive travel, async task management.
• Proven experience interfacing with US-based founders/executives, resolving client escalations, and managing account retention.
• Auditing activity metrics, managing billable client hours, and verifying time tracking via Hubstaff or similar tools.
• Full availability to work US graveyard night-shift hours from Day 1.
• Personal PC or laptop with at least an Intel i5 processor and 8GB RAM; reliable internet with 25 Mbps.
• Permanent work-from-home arrangement with health and dental coverage, holidays bonuses, and generous PTO.
• Clear opportunities for internal growth and leadership development.

Aufgaben

• Lead, coach, and manage an assigned roster of Executive Assistants using ALIGN-R framework and RCA to drive performance.
• Serve as the primary escalation point for client concerns, advising on delegation and roster health to reduce churn risks.
• Monitor activity rates and billable hours via Hubstaff to ensure payroll accuracy and audit readiness.
• Partner with HR to handle performance management, accountability actions, and policy compliance.

Kenntnisse

Lead remote teams

EA coaching

Performance auditing

Time tracking

Tools

Hubstaff

Jobbeschreibung

TalentPop App is seeking a sharp Executive Assistant Team Lead to coach and develop our Executive Assistants while driving client account health and operational excellence.

This fully remote role is open to candidates in the Philippines, South Africa, and Jamaica, demanding 2–3 years of leadership of remote EAs and offering health coverage, growth opportunities, and competitive bonuses.