Remote Executive Assistant & STR Operations Coordinator

InsideOut; Philippines; Remote; PHP 606.000 - 692.000; Teilzeit

Zusammenfassung

InsideOut is hiring a proactive Executive Assistant & STR Operations Coordinator to support a growing hospitality portfolio. The role covers guest communications, operations, and executive support with a 20-hour weekly schedule across remote work hours.

Strong English, 2–4 years in hospitality, and familiarity with Airbnb/Vrbo and OwnerRez are required. The position begins ASAP with training and flexible hours after onboarding, including Sunday cover and Monday prep.

Qualifikationen

• Direct STR/hospitality support experience (2–4 years preferred).
• Hands-on Airbnb and Vrbo experience; OwnerRez is a strong plus.
• Proficiency with AI tools and workflow automation.
• Excellent written and spoken English.
• Proactive, organized, and able to anticipate needs.

Aufgaben

• Monitor guest messaging across Airbnb, Vrbo, and OwnerRez; escalate as needed.
• Coordinate cleaners, maintenance teams, contractors, and local vendors.
• Track property issues, logs, supplies, and replenishment needs.
• Provide warm, professional guest support and responsive communication.
• Manage calendars, emails, CRM updates, and weekly prep; support market research and owner presentations.

Kenntnisse

STR/Hospitality Experience

Airbnb / Vrbo

OwnerRez

AI Tools: ChatGPT

AI Tools: Claude

English Communication

Proactive Mindset

Attention to Detail

Problem Solving

Learning Agility

Tools

ChatGPT

Claude

Automation Tools

Jobbeschreibung

InsideOut is hiring a proactive Executive Assistant & STR Operations Coordinator to support a growing hospitality portfolio. The role covers guest communications, operations, and executive support with a 20-hour weekly schedule across remote work hours.

Strong English, 2–4 years in hospitality, and familiarity with Airbnb/Vrbo and OwnerRez are required. The position begins ASAP with training and flexible hours after onboarding, including Sunday cover and Monday prep.