Remote Executive Admin & Client Liaison

D2B; Metro Manila; Remote; PHP 800,000 - 900,000; Full time

Job summary

D2B, a regional Australian MSP, seeks an Admin Coordinator to be the primary remote operational anchor, reporting directly to the Director. You will triage communications, coordinate travel and appointments, and funnel internal staff inquiries to the right person, helping protect leadership time.

As the role evolves, you will support client follow-ups, account administration, and system familiarity with Autotask and the CRM.

Qualifications

• 2+ years experience as virtual assistant, executive assistant, or office administrator.
• Excellent written English with a professional client tone.
• Reliability during Australian business hours and quick responsiveness.
• Ability to triage communications and manage multiple calendars.
• Proactive, highly organized, and tech-savvy with CRM systems.

Responsibilities

• Manage the director's and the BDM's emails, triage and draft replies.
• Coordinate travel, calendars, and client meetings around travel.
• Funnel internal requests to the right person to protect leadership time.
• Follow up clients on quotes, proposals, and outstanding items.
• Maintain client records and notes in the CRM; ensure data accuracy.
• Learn and work in Autotask and the custom CRM; document admin processes.

Skills

Email management

Calendar management

Written English

Tech-savvy

Organised

Australian hours

Tools

Autotask

CRM

PSA tools

Ticketing platform

Job description

D2B, a regional Australian MSP, seeks an Admin Coordinator to be the primary remote operational anchor, reporting directly to the Director. You will triage communications, coordinate travel and appointments, and funnel internal staff inquiries to the right person, helping protect leadership time.

As the role evolves, you will support client follow-ups, account administration, and system familiarity with Autotask and the CRM.