Remote Enterprise Sales Support Specialist

Acquire.AI; Quezon City; On-site; PHP 391,000 - 614,000; Full time

Job summary

Acquire Intelligence is seeking an E&G Sales Support Specialist in Quezon City to join our National Sales Support team. You will support Enterprise, Corporate, SMB and Channel Partner sectors, ensuring accurate responses across mediums and assisting AU Account Managers to maximise sales opportunities.

You will process orders, raise deal supports, generate billing reports, and maintain customer records in Salesforce.

Qualifications

• 2+ years in Telco or B2B sales
• Customer/Client facing experience
• Strong problem-solving, analytical and resolution skills
• Excellent communication, interpersonal and negotiation skills
• Excellent time management and organisational skills
• Proficient in MSO and/or Google Suite applications

Responsibilities

• Process orders using Salesforce and APDS
• Raise and validate Deal Support Requests in Salesforce
• Coordinate with Sales Support, Sales Ops, Legal, Solutions Consultant, Billing and Credit teams
• Generate billing reports or provide invoice copies
• Raise opportunities and quotes on Salesforce (Vocus/Voice products)
• Create New Billing IDs via Tulip CRM
• Manage NextDC Back Bills and service orders via Congasign
• Conduct account audits: service lists, start/end dates, site address, products, costs
• Handle ad-hoc projects and site qualification for Sales team
• Identify improvement opportunities and feed back to business
• Maintain customer records in Salesforce

Skills

Telco background

B2B sales experience

Customer facing

Problem solving

Communication

Time management

MSO / Google Suite

Tools

Salesforce

APDS

Tulip CRM

Congasign

CRM (Salesforce)

Job description

Acquire Intelligence is seeking an E&G Sales Support Specialist in Quezon City to join our National Sales Support team. You will support Enterprise, Corporate, SMB and Channel Partner sectors, ensuring accurate responses across mediums and assisting AU Account Managers to maximise sales opportunities.

You will process orders, raise deal supports, generate billing reports, and maintain customer records in Salesforce.