Remote Dispatch & Scheduling Specialist

Hammerjack Pty Ltd; Taguig; Remote; PHP 500,000 - 712,000; Full time

Job summary

Hammerjack Pty Ltd is seeking a Dispatch Operations Specialist to manage work orders and coordinate field technicians from a remote setup. You will route orders, update schedules, and communicate clearly with customers and technicians to maintain rapid response times.

The role requires 2+ years in dispatch or scheduling in commercial repair spaces, strong software skills, and excellent English communication. A remote, full-time position with flexible hours is offered.

Qualifications

• 2+ years of dispatching, scheduling, or customer service in industrial repair or similar environments.
• Hands-on scheduling with field management software (ServiceTitan, mHelpDesk, Service Fusion, Field Edge, Housecall Pro, Jobber).
• Excellent English communication, written and verbal.
• Proficiency with Google Suite and general office tech.

Responsibilities

• Dispatch work orders to technicians using field management software.
• Re-route schedules during urgent or same-day needs.
• Coordinate on-call coverage as needed.

Skills

Dispatching experience

Field management software

English communication

Google Suite

Tools

ServiceTitan

mHelpDesk

Service Fusion

Jobber

Job description

Hammerjack Pty Ltd is seeking a Dispatch Operations Specialist to manage work orders and coordinate field technicians from a remote setup. You will route orders, update schedules, and communicate clearly with customers and technicians to maintain rapid response times.

The role requires 2+ years in dispatch or scheduling in commercial repair spaces, strong software skills, and excellent English communication. A remote, full-time position with flexible hours is offered.