Remote Customer Service & Admin Specialist

Core Code io; Angeles; On-site; PHP 201,000 - 335,000; Full time

Job summary

Core Code io is seeking a highly organized Customer Service & Admin Assistant to deliver excellent customer support and assist with daily administrative tasks. The role requires strong communication, accuracy, and the ability to coordinate with internal teams across channels.

You will manage inquiries, maintain records, organize files, and support onboarding and operational tasks, ensuring a professional and positive customer experience.

Qualifications

• Experience delivering high-quality customer service across multiple channels.
• Strong written and verbal communication with professional demeanor.
• Ability to manage multiple tasks with high attention to detail.

Responsibilities

• Respond to customer inquiries via email, phone, chat, and other channels.
• Provide accurate information and timely solutions to questions and concerns.
• Maintain accurate records of customer interactions and requests.
• Manage calendars, appointments, meetings, and scheduling requests.
• Organize and maintain digital files, documents, and databases.

Skills

Communication

Customer Service

Attention to detail

Organization

Time management

CRM proficiency

Google Workspace

Tools

CRM systems

Office suite

Job description

Core Code io is seeking a highly organized Customer Service & Admin Assistant to deliver excellent customer support and assist with daily administrative tasks. The role requires strong communication, accuracy, and the ability to coordinate with internal teams across channels.

You will manage inquiries, maintain records, organize files, and support onboarding and operational tasks, ensuring a professional and positive customer experience.