Remote Contract Administrator: Billing & Collections

Doxa; Philippines; On-site; PHP 335,000 - 670,000; Full time

Job summary

DOXA is seeking a Contract Admin in the Philippines, remote. The role focuses on reviewing contracts, setting billing terms, generating invoices, and managing collections for multiple clients.

The ideal candidate has 2–3 years in billing or AR, strong English communication, and proficiency with SAP/Oracle/NetSuite and Excel. You’ll work with international teams in a fast-paced environment.

Qualifications

• Education: Bachelor’s degree in a related field preferred.
• Experience: 2–3 years in billing, accounts receivable, or collections; knowledge of industry-specific billing practices; experience in a fast-paced multi-client environment.
• Skills: Proficiency in ERP software (SAP, Oracle, NetSuite) and MS Office, especially Excel; familiarity with contract management and billing systems; knowledge of billing cycles, collections protocols, and reconciliation processes; familiarity with credit policies.
• Characteristics: Excellent verbal and written communication, strong negotiation and problem-solving abilities, accuracy in billing, multi-deadline management, ownership of collections goals, cross-functional collaboration.

Responsibilities

• Review customer contracts to ensure accurate billing terms and generate invoices per contract timelines.
• Address invoice-related inquiries and coordinate with sales and account management to resolve issues.
• Monitor accounts receivable, identify overdue accounts, and follow up on payments via calls, emails, and letters.
• Issue demand letters and escalate delinquent accounts per policy; collaborate with legal teams when needed.
• Maintain records of contracts, billing schedules, and collections activity; prepare reports and support audits.

Skills

Verbal communication

Written communication

Negotiation

Problem solving

Attention to detail

Time management

Education

Bachelor's degree in related field

Tools

SAP

Oracle

NetSuite

Excel

Job description

DOXA is seeking a Contract Admin in the Philippines, remote. The role focuses on reviewing contracts, setting billing terms, generating invoices, and managing collections for multiple clients.

The ideal candidate has 2–3 years in billing or AR, strong English communication, and proficiency with SAP/Oracle/NetSuite and Excel. You’ll work with international teams in a fast-paced environment.