Remote Commercial Insurance Broker Support (AU/NZ)

D2B; Metro Manila; Remote; PHP 558,000 - 781,000; Full time

Benefits offered by this job

100% remote role — work from home in/

Competitive salary based on experience

Paid local holidays aligned with AU/NZ

Training and professional growth

Work with a supportive Australian team

Job summary

D2B is seeking a dedicated Commercial Insurance Broker Support for a remote role based in the Philippines. You will manage policy processing, renewals, endorsements, and new business submissions across AU/NZ commercial clients, supporting Brokers and Account Managers with accuracy and timely delivery.

You will prepare quotes, insurer presentations, review policy wordings for coverage gaps, and maintain broker systems like Applied Epic, Insight, and WinBEAT while coordinating with Australian

Qualifications

• Minimum of 3+ years’ experience in insurance broking or underwriting support
• Direct exposure to the Australian/New Zealand insurance market is essential
• Strong experience across Commercial Lines (including packages / ISR)
• Hands-on experience with broker management systems such as Applied Epic, Insight, WinBEAT, or similar
• Solid understanding of policy structures, coverage triggers, and exclusions

Responsibilities

• Manage policy renewals, endorsements, and new business processing with accuracy and efficiency
• Prepare quotes, submissions, and insurer market presentations
• Review policy wordings and identify coverage gaps, inconsistencies, or risks
• Issue certificates of currency and other client documentation
• Maintain accurate and up-to-date records within broker management systems
• Liaise with Australian brokers and insurers to support placement and ongoing servicing
• Assist with the day-to-day management of commercial client portfolios

Skills

Attention to detail

Communication with AU clients

Time management

Multitasking

Tools

Applied Epic

Insight

WinBEAT

Job description

D2B is seeking a dedicated Commercial Insurance Broker Support for a remote role based in the Philippines. You will manage policy processing, renewals, endorsements, and new business submissions across AU/NZ commercial clients, supporting Brokers and Account Managers with accuracy and timely delivery.

You will prepare quotes, insurer presentations, review policy wordings for coverage gaps, and maintain broker systems like Applied Epic, Insight, and WinBEAT while coordinating with Australian