Remote Collections Administrator: Detail‑Driven & Organized

RemoteRaven; Manila; On-site; PHP 431,000 - 517,000; Full time

Benefits offered by this job

Up to $6/hour

100% remote work

Full-time role

Job summary

Remote Raven is seeking a detail-oriented Collections Administrator (Remote) to support daily collections operations and partner with residents, attorneys, and site teams.

You will manage payment plans, process legal payments in VMS, prepare lien documentation, and coordinate with legal referrals, while maintaining accurate records and timely communications in a fast-paced remote team.

Qualifications

• Prior experience in collections, AR, or a similar administrative role.
• Strong attention to detail for lien documentation, payments, and records.
• Organized and able to manage a high volume of accounts, documents, and correspondence.
• Professional written and verbal communication with residents, attorneys, and site teams.
• Comfortable working within structured workflows and tracker-based processes.
• Proficiency in general computer use and data entry; VMS experience is a plus.
• Reliable and self-directed in a remote work environment with daily/weekly deadlines.
• Experience with VMS or comparable property management software.

Responsibilities

• Establish and manage payment plans via the plan inbox; document and track agreements.
• Post received legal payments in VMS and code ledger entries with backups.
• Prepare lien documentation and records according to policy and Lien Tracker.
• Prepare approved accounts for legal referral and ensure complete documentation.
• Correspond with residents, site teams, and attorneys to provide status updates.
• Review emails and voicemails daily; respond within 24 business hours.
• Maintain audit-ready payment records and lien/collections documentation.

Skills

Collections experience

Attention to detail

Organization

Communication skills

Workflow discipline

Data entry

VMS experience

Remote work reliability

Tools

VMS

Job description

Remote Raven is seeking a detail-oriented Collections Administrator (Remote) to support daily collections operations and partner with residents, attorneys, and site teams.

You will manage payment plans, process legal payments in VMS, prepare lien documentation, and coordinate with legal referrals, while maintaining accurate records and timely communications in a fast-paced remote team.