Remote Client Success Lead: Onboarding, Retention & Growth

Anavah Talent; Laguna; Remote; PHP 516,000 - 688,000; Full time

Job summary

Anavah Talent is seeking a Client Account Manager to own the client journey from consultative sales through recruitment delivery to onboarding and retention. This remote role serves U.S.-based startups, with step-up opportunities to help close deals and scale delivery processes across teams.

The ideal candidate has 3+ years in client/account management, strong English communication, and experience with CRM/ATS tools. This remote position aligns with U.S.

Qualifications

• 3+ years in Client Account Management, Recruitment Account Management, or B2B Customer Success.
• Proven ability to manage multiple clients and processes simultaneously.
• Experience working with U.S. start ups.

Responsibilities

• Lead client onboarding calls and define hiring needs.
• Own post-engagement delivery and client experience.
• Coordinate recruitment process steps and timelines with internal teams.
• Maintain accurate records in CRM/ATS and internal tools.

Skills

Client management

B2B customer success

Recruitment coordination

CRM/ATS tools

Education

Bachelor degree or higher

Tools

Workable

Monday.com

Slack

Zoom

Fathom

Job description

Anavah Talent is seeking a Client Account Manager to own the client journey from consultative sales through recruitment delivery to onboarding and retention. This remote role serves U.S.-based startups, with step-up opportunities to help close deals and scale delivery processes across teams.

The ideal candidate has 3+ years in client/account management, strong English communication, and experience with CRM/ATS tools. This remote position aligns with U.S.