Account Manager: Client Onboarding & Success Lead

Outsourcey; Manila; On-site; PHP 446,000 - 837,000; Full time

Benefits offered by this job

Competitive salary

Career growth and development opportunities

Opportunity to shape the HR function

Job summary

A leading global talent provider in Manila is seeking an experienced account manager to enhance customer onboarding and management processes. You will fulfil client action items, onboard accounts, and maintain ongoing client success. The ideal candidate will have at least 3 years of relevant experience, strong communication skills, and knowledge of Sales CRM. This role offers competitive salary and the opportunity to grow within a rapidly expanding BPO environment.

Qualifications

• Minimum of 3 years experience in customer onboarding and/or account management.
• Excellent communication skills, both written and verbal.
• Proven track record of successfully managing client relationships.

Responsibilities

• Fulfilment of client implementation action items.
• Client account onboarding.
• Ongoing account management for onboarded clients to ensure customer success.
• Outbound prospect calling and appointment scheduling.

Skills

Customer onboarding experience

Account management

Strong communication skills

Sales CRM experience

Job description

A leading global talent provider in Manila is seeking an experienced account manager to enhance customer onboarding and management processes. You will fulfil client action items, onboard accounts, and maintain ongoing client success. The ideal candidate will have at least 3 years of relevant experience, strong communication skills, and knowledge of Sales CRM. This role offers competitive salary and the opportunity to grow within a rapidly expanding BPO environment.