Remote Client Coordinator & Ads Analytics

Dynamics ATS; Philippines; Remote; PHP 360,000 - 600,000; Full time

Job summary

DOXA is hiring a Client Coordinator to support the Client Management team in a fast-paced environment. The role offers exposure to account management, digital advertising, and marketing analytics while liaising between internal teams, vendors, and clients.

Location is The Philippines – Remote, with teams in the Philippines and internationally. Advanced English is required, and Monday to Friday hours align with EST. Bachelor’s degree and 2 years’ relevant experience preferred.

Qualifications

• Bachelor's degree in marketing, business, communications, or related field.
• 2 years of relevant experience; interest in marketing, advertising, data analytics, or media buying.
• Proficiency in Microsoft Excel and Google Workspace; knowledge of Google Analytics is a plus; familiarity with AI tools to improve productivity.

Responsibilities

• Monitor and respond to client communications, escalating critical issues to the account team as needed.
• Take detailed call notes, assign follow-ups, and document updates in CRM systems like Gainsight.
• Support day-to-day management of digital advertising campaigns and extract, prepare, and monitor campaign performance data from internal analytics tools (Indeed, Facebook).
• Assist in budget tracking, including vendor allocations, monthly reconciliations, and PO/SOW/BA processing; review invoices prior to client billing.
• Open and manage internal tickets (e.g., via Jira); partner with client finance and internal stakeholders to support media plan execution.

Skills

Advanced English

Excel

Google Workspace

Google Analytics

AI tools

Communication skills

Problem-solving

Attention to detail

Organizational skills

Education

Bachelor’s degree in marketing, business, communications, or related field

Tools

Jira

Job description

DOXA is hiring a Client Coordinator to support the Client Management team in a fast-paced environment. The role offers exposure to account management, digital advertising, and marketing analytics while liaising between internal teams, vendors, and clients.

Location is The Philippines – Remote, with teams in the Philippines and internationally. Advanced English is required, and Monday to Friday hours align with EST. Bachelor’s degree and 2 years’ relevant experience preferred.