Remote Call Center Agent – Full-Time, WFH + Incentives

ConnectUs Marketing Solutions Inc.; Batangas City; Remote; PHP 167,000 - 268,000; Full time

Job summary

ConnectUs Marketing Solutions Inc. is hiring a Call Center Agent for a permanent work-from-home setup in the Philippines. You will handle outbound surveys, lead gen, and event invites, as well as inbound calls to resolve queries and close sales.

You will perform data entry into the CRM, respond to emails, and generate reports using Microsoft Office and Google Drive. The role requires excellent English, at least 40 WPM typing, the ability to multitask, work under pressure, and adapt to different

Qualifications

• Excellent English communication skills.
• Typing Speed: at least 40WPM.
• Ability to work under pressure.
• Ability to multitask, prioritize and manage time efficiently.
• Customer orientation and ability to adapt and respond to different types of personalities.
• Intelligent.
• No BPO experience required; fresh graduates are welcome to apply.

Responsibilities

• Outbound calls for surveys, lead generation, event invitation and/or sales.
• Inbound calls to resolve customer queries or close lead/sales.
• Data entry to update customer relationship management (CRM) software.
• Respond to emails.
• Create reports using Microsoft Office and Google Drive.
• Meet service level agreements set forth.
• Perform other duties as assigned.

Skills

English communication

Typing speed

Under pressure

Multitasking

Customer orientation

Intelligent

Fresh graduates welcome

Tools

Microsoft Office

Gdrive

Anydesk

Discord

PDF reader

Job description

ConnectUs Marketing Solutions Inc. is hiring a Call Center Agent for a permanent work-from-home setup in the Philippines. You will handle outbound surveys, lead gen, and event invites, as well as inbound calls to resolve queries and close sales.

You will perform data entry into the CRM, respond to emails, and generate reports using Microsoft Office and Google Drive. The role requires excellent English, at least 40 WPM typing, the ability to multitask, work under pressure, and adapt to different