Part-Time Call Center Agent (Onsite)

ConnectUs Marketing Solutions; Batangas City; Hybrid; PHP 83,000 - 113,000; Part time

Job summary

ConnectUs Marketing Solutions in Batangas City is hiring a part-time Call Center Agent for a hybrid or on-site setup. The role involves outbound surveys, inbound queries, CRM data entry, email responses, and reporting using MS Office and Google Drive.

Salary is PHP 8,800 with the potential for regularization and promotion. Shift is graveyard, Monday to Friday with Saturday as needed; 4 hours per day. Ideal for students, homemakers, or part-time workers seeking US and CA client exposure.

Qualifications

• Excellent English communication skills.
• Typing speed of at least 40 WPM.
• Ability to work under pressure and multitask.
• Student, homemaker or part-time workers welcome to apply.

Responsibilities

• Outbound calls for surveys, lead generation, invitations, and/or sales.
• Inbound calls to resolve customer queries or close leads/sales.
• Data entry to update CRM software.
• Respond to emails.
• Create reports using Microsoft Office and Google Drive.
• Meet the service level agreements set forth.
• Perform other duties as assigned.

Skills

English communication skills

Typing speed 40 WPM

Work under pressure

Multitasking & time management

Customer orientation

Job description

PART-TIME CALL CENTER AGENT (BATANGAS CITY HYBRID or ON-SITE)

Salary: PHP 8,800

Job Description:

• Outbound calls for surveys, lead generation, event invitations, and/or sales.
• Inbound calls to resolve customer queries or close leads/sales.
• Data entry to update customer relationship management (CRM) software.
• Respond to emails.
• Create reports using Microsoft Office and Google Drive.
• Meet the service level agreements set forth.
• Perform other duties as assigned.

Qualifications:

• Excellent English communication skills.
• Typing Speed: at least 40WPM.
• Ability to work under pressure.
• Ability to multitask, prioritize, and manage time efficiently.
• Customer orientation and the ability to adapt and respond to different types of personalities.
• No BPO experience required; students, homemakers, and part-time workers are welcome to apply.

So, why join us:

• Work set-up: On-site Batangas City.
• Part-time (can commit 4 hrs/day).
• Salary will be based on: Skills, Attitude, Performance, and Attendance.
• Opportunity for regularization and promotion.
• US and CA clients.
• Shift: Graveyard Monday to Friday, and Saturday as needed.
• Scholarship program duration: 8 to 10 days.

WE LOOK FORWARD TO WORKING WITH YOU!