Call Center Specialist — Onsite/Hybrid, US/Canada Clients

ConnectUs Marketing Solutions Inc.; Batangas City; Hybrid; PHP 167,000 - 190,000; Full time

Benefits offered by this job

Health benefits

Leaves

Bonuses and incentives

Job summary

ConnectUs Marketing Solutions Inc. is seeking a motivated Call Center Agent for an on-site or hybrid role in Batangas City, Philippines. You will handle outbound surveys and lead generation, inbound customer queries, and data entry in CRM, with reporting using MS Office and Google Drive.

The position offers a basic salary with government benefits, health coverage, leaves, bonuses, and other incentives. Candidates should have excellent English, 40 WPM typing, and the ability to multitask under

Qualifications

• Excellent English communication skills.
• Typing speed of at least 40 WPM.
• Ability to work under pressure and multitask.
• Strong time management and prioritization abilities.
• Customer-oriented with strong interpersonal skills.
• Intelligent and quick to learn.
• Fresh graduates are welcome; no BPO experience required.

Responsibilities

• Outbound calls for surveys, lead generation, event invitations and sales.
• Inbound calls to resolve queries or close leads/sales.
• Data entry to update CRM.
• Respond to emails.
• Create reports using MS Office and Google Drive.
• Meet service level agreements.
• Perform other duties as assigned.

Skills

English communication

Typing 40 WPM

Work under pressure

Multitask / time management

Customer orientation

Intelligence

Fresh graduates welcome

Tools

CRM software

MS Office

Google Drive

Job description

ConnectUs Marketing Solutions Inc. is seeking a motivated Call Center Agent for an on-site or hybrid role in Batangas City, Philippines. You will handle outbound surveys and lead generation, inbound customer queries, and data entry in CRM, with reporting using MS Office and Google Drive.

The position offers a basic salary with government benefits, health coverage, leaves, bonuses, and other incentives. Candidates should have excellent English, 40 WPM typing, and the ability to multitask under