Remote Call Booker - Fast-Paced Sales & Booking Pro

Sagan World LLC.; Philippines; Remote; PHP 1,402,000 - 1,753,000; Full time

Job summary

Sagan Recruitment is seeking a Call Booker (Sales-Oriented CSR) to convert inbound and outbound leads into booked service appointments in a remote, independent contractor role.

This fast-paced position requires fluent English, strong call handling, and the ability to meet metrics. You will work within EST/CST training windows, with potential weekend shifts after ramp-up and a focus on rapid booking.

Qualifications

• Fluent English with clear communication suitable for US-based callers.
• Proven ability to handle high call volumes and meet sales targets.
• Must have a quiet workspace, noise-canceling headset, and reliable internet.
• Independent contractor position with training schedule and flexibility.

Responsibilities

• High-Volume Call Handling: Handle high daily volumes of inbound calls and make 100–200 outbound calls for promotions, missed calls, and lead follow-ups.
• Appointment Booking: Efficiently schedule service appointments using ServiceTitan while keeping call times to a 2–5 minute target.
• Lead Conversion: Respond rapidly to inquiries from multiple channels (e.g., Yelp, Angi) and follow call scripts to guide prospects toward booking.
• CRM & Record Keeping: Accurately document all call details, customer notes, and booking information in the CRM.
• Message Routing: Promptly route specialized customer requests and messages to appropriate internal team members.

Skills

English Fluency

Critical Thinking

Sales/Appointment Booking Experience

High-Volume Call Handling

Tech Setup & Home Office

Tools

ServiceTitan

CRM Software

Job description

Sagan Recruitment is seeking a Call Booker (Sales-Oriented CSR) to convert inbound and outbound leads into booked service appointments in a remote, independent contractor role.

This fast-paced position requires fluent English, strong call handling, and the ability to meet metrics. You will work within EST/CST training windows, with potential weekend shifts after ramp-up and a focus on rapid booking.