Healthcare Virtual Assistant: Insurance & Intake (Remote)

Magic; Taguig; On-site; PHP 518,000 - 691,000; Full time

Job summary

Magic is seeking a dedicated healthcare administrative assistant to support clinical and administrative tasks for a behavioral health practice. The role emphasizes patient intake, insurance claims handling, and meticulous recordkeeping using EHR systems, with a focus on compassionate patient communication and process improvement.

The position is remote, with 40 hours per week and EST working hours, and requires prior healthcare experience, familiarity with insurance workflows, and strong

Qualifications

• Hands-on healthcare experience is required.
• Experience with medical insurance processes, including claims submission and following up on denials.
• Experience with patient intake and medical documentation.
• Comfortable using an EHR system for data entry.

Responsibilities

• Handle patient intake: gather information, set up new charts, schedule initial appointments.
• Process insurance claims and manage prior authorizations and denials follow-up.
• Draft and maintain patient-related documents and records in the EHR (iCANotes) and other systems.
• Help develop and maintain internal SOPs and processes for intake and admin workflows.
• Communicate professionally with patients and coordinate with the practice owner via messaging tools.

Skills

Healthcare experience

Insurance claims processes

Patient intake

Medical documentation

EHR systems familiarity

Communication skills

iCANotes

Tools

iCANotes

Job description

Magic is seeking a dedicated healthcare administrative assistant to support clinical and administrative tasks for a behavioral health practice. The role emphasizes patient intake, insurance claims handling, and meticulous recordkeeping using EHR systems, with a focus on compassionate patient communication and process improvement.

The position is remote, with 40 hours per week and EST working hours, and requires prior healthcare experience, familiarity with insurance workflows, and strong