Remote VA for Mental Health Practice — Empathetic Support

Winning Assistants; Philippines; Remote; PHP 424,922 - 509,907; Part time

Benefits offered by this job

HR support for contractors

Optional VPN access

HIPAA training and certification

Top VA training program

US holidays alignment

Paid/unpaid time off options

Templates and SOP tools

Performance-based incentives

Job summary

Winning Assistants is seeking a Virtual Assistant for a Mental Health Practice. This part-time role runs 11:00 AM - 3:00 PM EST, Monday to Friday, supporting front desk, billing, patient communication, lead generation, and admin tasks for a root-cause psychiatry and holistic care clinic.

You should have experience in mental health settings, solid English, and familiarity with HIPAA. Ideal candidates handle insurance verification, scheduling, and payments, plus social media outreach (Instagram

Qualifications

• Excellent clear English with gentle tone for patient interactions.
• Experience in mental health settings and familiarity with insurance verification.

Responsibilities

• Phone & patient communication; inbound/outbound follow-ups.
• Schedule management and inbox handling; appointments and reminders.
• Insurance verification and documentation updates in EHR.
• Collect copays and support billing tasks.
• Lead generation via Instagram DMs and outreach for referrals.

Skills

English communication

Phone conversations

Mental health knowledge

Social media outreach

Organized & detail-oriented

Tools

Weave (VoIP)

Healthie (EHR)

Job description

Winning Assistants is seeking a Virtual Assistant for a Mental Health Practice. This part-time role runs 11:00 AM - 3:00 PM EST, Monday to Friday, supporting front desk, billing, patient communication, lead generation, and admin tasks for a root-cause psychiatry and holistic care clinic.

You should have experience in mental health settings, solid English, and familiarity with HIPAA. Ideal candidates handle insurance verification, scheduling, and payments, plus social media outreach (Instagram