Remote Medical VA - Calls & Scheduling (PT)

Winning Assistants; Philippines; Remote; PHP 434,000 - 521,000; Part time

Benefits offered by this job

HR & Contractor Support Team

HIPAA & cybersecurity training (provid

Client-approved holidays (time off)

Job summary

Winning Assistants is seeking a Medical Virtual Assistant to support a U.S.-based nephrology/internal medicine practice with patient calls, scheduling, and prior authorizations. This part-time role (25 hours per week) is remote from the Philippines and follows EST hours.

You will manage high-volume calls, coordinate appointments, and process prior authorizations, while providing essential daily admin support in a HIPAA-compliant environment. Strong English and reliability are required.

Qualifications

• Must have experience with medical practice operations.
• Ability to manage a high volume of incoming calls while multitasking.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.

Responsibilities

• Handle incoming patient calls promptly and professionally.
• Schedule and coordinate patient appointments.
• Process prior authorizations and related tasks.
• Provide general administrative support while ensuring patient confidentiality.

Skills

Medical office ops

High-volume calls

Attention to detail

Verbal & written comms

HIPAA compliance

Self-motivated

Tools

NextGen EHR

Weave VoIP

Job description

Winning Assistants is seeking a Medical Virtual Assistant to support a U.S.-based nephrology/internal medicine practice with patient calls, scheduling, and prior authorizations. This part-time role (25 hours per week) is remote from the Philippines and follows EST hours.

You will manage high-volume calls, coordinate appointments, and process prior authorizations, while providing essential daily admin support in a HIPAA-compliant environment. Strong English and reliability are required.