Assistant Property Manager

Wingman Group; Philippines; Remote; PHP 335,000 - 603,000; Full time

Benefits offered by this job

20 paid non-working days per year

Birthday gifts

Annual retreat and team-building

Direct access to the CEO

No graveyard shifts

Job summary

Wingman Group in the Philippines seeks an experienced Assistant Property Manager to support an Australian property management team from home. The role requires at least 9 months of Australian and/or New Zealand property management experience and strong communication skills.

You will handle tenant inquiries, coordinate showings, onboarding, leases, and records using PropertyMe, Property Tree, Inspection Express, Kolmeo, and MS Office/Google Workspace. Permanent WFH with AU/NZ operations.

Qualifications

• Minimum 9 months of Australian and/or New Zealand property management experience.
• Experience with property management software such as PropertyMe, Property Tree, Inspection Express, Kolmeo.
• Proficiency in Microsoft Office (Outlook, Word, Excel) and Google Workspace.
• Excellent written and verbal English communication; detail-oriented and organised.

Responsibilities

• Respond to tenant and landlord enquiries via email and phone promptly.
• Conduct virtual property tours and coordinate showings.
• Support tenant onboarding and ensure documentation is complete.
• Schedule maintenance requests and coordinate with vendors.
• Prepare lease agreements and related paperwork.
• Maintain property listings across platforms.
• Maintain property records and files.
• Assist with rental payments and deposits.

Skills

Australian property management

New Zealand property management

Microsoft Office

Google Workspace

Excellent English

Time management

Multitasking

Organisational skills

Tools

PropertyMe

Property Tree

Inspection Express

Kolmeo

Job description

We are seeking an experienced Assistant Property Manager (APM) to provide administrative and property management support to an Australian property management team.

The ideal candidate will have at least 9 months of demonstrated Australian and/or New Zealand property management experience, strong communication skills, excellent attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

Permanent work-from-home position based in the Philippines, supporting Australian property management operations.

Key Responsibilities

• Respond to tenant and landlord enquiries via email and phone in a timely and professional manner.
• Conduct virtual property tours and coordinate property showings.
• Support the tenant onboarding process and ensure required documentation is completed.
• Schedule and coordinate maintenance requests and repairs with vendors and contractors.
• Prepare and send lease agreements and other property-related documentation.
• Update and maintain property listings across relevant platforms.
• Coordinate property inspections, appointments, and showings.
• Perform general administrative duties, including filing, data entry, and record management.
• Assist with rental payment and deposit administration.
• Maintain accurate and up-to-date property records and files.
• Provide additional administrative and property management support as required by the Property Management Team.
• Minimum 9 months of Australian and/or New Zealand property management experience.
• Hands-on experience with property management software such as:
• PropertyMe
• Property Tree
• Inspection Express
• Kolmeo
• Proficiency in Microsoft Office, including Outlook, Word, and Excel.
• Proficiency in Google Workspace.
• Experience using Trello, Monday.com, or similar project and task management platforms.
• Excellent written and verbal English communication skills.
• Strong attention to detail and organisational skills.
• Ability to multitask, prioritise workloads, and meet deadlines.
• Ability to work independently while collaborating effectively with an onshore team.
• Reliable internet connection and suitable work-from-home setup.
• Available to start ASAP.
• Permanent Work From Home
• 20 paid non-working days per year
• Birthday and anniversary gifts
• Annual retreat and team-building events
• No graveyard shifts
• Direct access to the CEO
• Discretionary Year-End Bonus
• Onshore and offshore leadership and support