Remote Assistant Property Manager & Operations Analyst

Emapta; Metro Manila; Remote; PHP 781,000 - 1,228,000; Full time

Benefits offered by this job

Day 1 HMO coverage with one free Dep.

Competitive salary package

Night differential pay

Permanent work-from-home arrangement

Fixed weekends off

Salary Advance Program

Emapta Academy upskilling

Office gyms access in Ortigas & Makati

Emapta Lifestyle perks

Employee referral incentives

Standard government & Emapta benefits

20 annual leave credits

Engagement activities

Mentorship & exposure to global teams

Career growth opportunities

Diverse and supportive environment

Job summary

Emapta is hiring for an Assistant Property Manager / Operations Analyst to support a New York real estate portfolio from the Philippines. The position focuses on coordinating building operations, tenant relations, and performance improvements for a US-based owner and manager with a long-standing track record.

The role emphasizes strong Excel, CMS, and Yardi skills, with 1–3 years in related fields, and offers a permanent work-from-home arrangement, night shift, and weekend-off schedule.

Qualifications

• Bachelor's degree or equivalent qualification.
• 1 to 3 years of relevant experience in construction project management, property management, or a related field.
• Commitment to delivering high-quality work in a collaborative, team-oriented environment.
• Ability to prioritize tasks, identify operational improvements, and implement effective solutions.
• Strong self-motivation, intellectual curiosity, and commitment to continuous improvement in operational processes and property performance.
• Excellent interpersonal skills and ability to communicate effectively with building staff, leasing teams, senior management, and other stakeholders.
• Proven ability to coordinate, supervise, and manage teams effectively.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities.
• Excellent customer service skills and written and verbal English communication skills.

Responsibilities

• Respond to tenant phone calls, address service requests and complaints, and serve as the primary contact for daily tenant concerns.
• Enforce lease agreements, property policies, and established house rules to ensure compliance and consistent property operations.
• Coordinate with leasing agents on vacancies, new leases, lease renewals, tenant move-ins, and move-outs.
• Monitor rent collections and delinquent accounts, issue arrears notices when necessary, and refer unresolved cases to the Legal team.
• Supervise property personnel, including superintendents, porters, and maintenance staff, and coordinate with HR on recruitment and staffing requirements.
• Track work orders and coordinate repairs, emergency responses, and preventive maintenance activities with superintendents and contractors.
• Schedule and supervise apartment turnovers to ensure timely completion and readiness for new tenants.
• Prepare purchase orders, process vendor invoices, obtain competitive bids, and evaluate vendor and contractor performance.
• Monitor property violations and coordinate with the internal compliance team and relevant city agencies to resolve regulatory concerns.
• Enter, update, and maintain accurate tenant records, lease information, and work order data in Yardi.
• Collaborate with the Asset Manager on property updates, operational concerns, and initiatives to improve property performance.

Skills

Team coordination

English communication

Excel

PowerPoint

Word

Yardi

CMS

Customer service

Interpersonal skills

Project coordination

Education

Bachelor's degree or equivalent qualification

Tools

Microsoft Excel

PowerPoint

Word

Yardi

CMS

Job description

Emapta is hiring for an Assistant Property Manager / Operations Analyst to support a New York real estate portfolio from the Philippines. The position focuses on coordinating building operations, tenant relations, and performance improvements for a US-based owner and manager with a long-standing track record.

The role emphasizes strong Excel, CMS, and Yardi skills, with 1–3 years in related fields, and offers a permanent work-from-home arrangement, night shift, and weekend-off schedule.