Remote Administrative & Inbound Calls Specialist

KAMI Workforce; Philippines; Remote; PHP 279,000 - 469,000; Full time

Benefits offered by this job

Full-time

US-based legal tech team

Defined workflows with clear scripts

Job summary

Kami Workforce is seeking a polished Virtual Assistant to support a US-based legal technology client. You will be the first voice callers hear, answering inbound calls and routing details to the right team.

This full-time remote role emphasizes accurate information capture, day-to-day administrative tasks, and strict adherence to scripts and workflows. No sales or technical support required.

Qualifications

• 2-3 years of virtual assistance or administrative support experience.
• Strong spoken and written English.
• Professional phone presence and customer-service mindset.
• Proficient with MS Office or Google Workspace, and email.
• Detail-oriented with reliable attendance and schedule adherence.

Responsibilities

• Answer inbound calls professionally using provided scripts.
• Capture caller information and reason for calling.
• Route or escalate details to Sales, Customer Support, or internal team.
• Maintain accurate call logs and follow escalation procedures.
• Provide routine administrative support including email coordination and data entry.

Skills

Customer service

Communication (spoken & written)

Phone etiquette

Attention to detail

Dependable / punctual

Tools

MS Office

Google Workspace

Email apps

Calling apps

Job description

Kami Workforce is seeking a polished Virtual Assistant to support a US-based legal technology client. You will be the first voice callers hear, answering inbound calls and routing details to the right team.

This full-time remote role emphasizes accurate information capture, day-to-day administrative tasks, and strict adherence to scripts and workflows. No sales or technical support required.