Remote Admin Officer: Healthcare & Care Coordination

Sharesource; Makati; Remote; PHP 279,000 - 446,000; Full time

Benefits offered by this job

Remote + Hybrid Flexibility

Work-Life Balance

Open Culture

Supportive Team

Learn and Grow

BCorp values

Job summary

Sharesource is seeking an Admin Officer to provide comprehensive administrative and coordination support for Registered Nurses and care teams. The role involves client budgeting, onboarding, service coordination, billing, and compliance documentation, with a strong focus on accuracy and timely communication.

You will manage case workflows, liaise with clients and families, handle inquiries, and maintain records in Visual Care/CRM.

Qualifications

• Experience as Admin Officer in Australian work environment, preferably in home aged care or NDIS.
• Strong organizational and time-management skills.
• Excellent written and verbal communication with clients, families, carers, providers.
• Detail-oriented with accurate record-keeping and compliance documentation.
• Able to manage budgets, invoicing and service coordination.
• Proficient in Microsoft Office and Visual Care/CRM.

Responsibilities

• Support RN with active case management and service coordination.
• Prepare and manage client budgets to maximise funding.
• Handle high-volume inquiries via phone, email, and online.
• Coordinate with clients, families, carers, providers and head office.
• Manage onboarding and transition from intake to service delivery.
• Maintain client records and compliance in Visual Care/CRM.
• Prepare and send invoices; support billing and payroll administration.
• Provide rotating after-hours on-call support.

Skills

Organised

Proactive

Strong communication

Time management

Attention to detail

Billing

Tools

Visual Care/CRM

Microsoft Office

Job description

Sharesource is seeking an Admin Officer to provide comprehensive administrative and coordination support for Registered Nurses and care teams. The role involves client budgeting, onboarding, service coordination, billing, and compliance documentation, with a strong focus on accuracy and timely communication.

You will manage case workflows, liaise with clients and families, handle inquiries, and maintain records in Visual Care/CRM.