Remote Admin Officer — Care Coordination & Billing (PH)

Sharesource; Davao del Sur; Remote; PHP 279,000 - 446,000; Full time

Benefits offered by this job

Remote + Hybrid Flexibility

Open Culture

Supportive Team

Training & international opportunities

Job summary

Sharesource is seeking an organised and proactive Admin Officer to support Registered Nurses and the care team in a fast-paced Australian-influenced environment. You will assist with client intake, budgeting, onboarding, service coordination, billing, and compliance documentation while maintaining accurate records and communicating with clients, families, carers, and providers.

This remote-based role requires strong organisational skills, attention to detail, and the ability to manage competing

Qualifications

• Experience as Admin Officer in an Australian work environment, preferably home aged care or NDIS.
• Strong organisational and time-management skills to handle competing priorities.
• Excellent written and verbal communication with clients, families, carers and providers.
• Attention to detail to maintain accurate records and documentation.
• Proficiency in Microsoft Office and Visual Care/CRM systems.

Responsibilities

• Support Registered Nurses with active case management, including client screening, intake, assessments, care plan reviews, service coordination, monitoring, advocacy, and transition planning.
• Prepare and manage client budgets to maximise funding and support clients’ safety, health, and personal goals.
• Handle high-volume telephone, email, and online enquiries from clients, families, carers, and providers.
• Coordinate with clients, families, carers, referral sources, providers, head office staff and internal teams.
• Assist with onboarding and transition from intake to service delivery.
• Maintain client records and ensure compliance documentation in Visual Care/CRM.

Skills

Organised

Proactive

Attention to detail

Tools

Microsoft Office

Visual Care/CRM

Job description

Sharesource is seeking an organised and proactive Admin Officer to support Registered Nurses and the care team in a fast-paced Australian-influenced environment. You will assist with client intake, budgeting, onboarding, service coordination, billing, and compliance documentation while maintaining accurate records and communicating with clients, families, carers, and providers.

This remote-based role requires strong organisational skills, attention to detail, and the ability to manage competing