Care Admin Officer: Billing & Service Coord (Remote)

Sharesource; Davao City; Hybrid; PHP 179,000 - 357,000; Full time

Benefits offered by this job

Remote + Hybrid Flexibility

Work-life balance

Open culture

Training & growth

Be part of a B-Corp

Job summary

Sharesource is seeking an organised Admin Officer to provide administrative support to Registered Nurses and the care team in a remote/hybrid setup based in the Philippines. You will assist with client case management, budgeting, onboarding, service coordination, billing, and compliance documentation, while maintaining accurate records and effective communication with families, carers, and providers.

This role requires attention to detail and the ability to manage multiple priorities in a

Qualifications

• Minimum 3 years as Admin Officer in Australian care settings.
• Strong organisation and time-management skills.
• Excellent written and verbal communication with elderly clients and families.
• Proficient with Microsoft Excel/Outlook and Visual Care/CRM.

Responsibilities

• Assist with client case management, intake, and care plan reviews.
• Prepare and manage client budgets to maximise funding.
• Handle high-volume inquiries via phone, email, and online.
• Coordinate with clients, families, carers, and providers.
• Prepare invoices and support billing processes.
• Maintain accurate client records and compliance documentation.
• Provide rotating on-call support after hours and on weekends.

Skills

Organised

Time management

Communication

Problem solving

Tools

Visual Care

CRM

Microsoft Excel

Outlook

Job description

Sharesource is seeking an organised Admin Officer to provide administrative support to Registered Nurses and the care team in a remote/hybrid setup based in the Philippines. You will assist with client case management, budgeting, onboarding, service coordination, billing, and compliance documentation, while maintaining accurate records and effective communication with families, carers, and providers.

This role requires attention to detail and the ability to manage multiple priorities in a