Remote Admin Officer: Care Coordination & Billing

Sharesource; Davao City; Híbrido; PHP 279 000 - 446 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Remote + Hybrid Flexibility

Work-Life Balance

Open Culture

Supportive Team

Learning & Growth

B-Corp Impact

Resumo da oferta

Sharesource is hiring an Admin Officer to provide administrative and coordination support to Registered Nurses and the care team for Australian clients. You will help with client case management, budgeting, onboarding, service coordination, billing, and ensuring compliance across records.

The role requires detail orientation, ability to handle multiple priorities, and proficiency with Microsoft Office and Visual Care/CRM.

Qualificações

• Detail-oriented and adaptable with the ability to prioritise multiple tasks.
• Experience in administrative work, ideally in a care/health setting.
• Proficiency with Microsoft Office and Visual Care/CRM systems.

Responsabilidades

• Support RNs with active case management, including intake, assessments, care plan reviews, and service coordination.
• Prepare and manage client budgets to maximise funding and support safety and goals.
• Handle high-volume telephone, email, and online enquiries from clients and providers.
• Coordinate with clients, families, carers, referral sources, providers, and internal teams.
• Assess client needs and support onboarding through service delivery.
• Maintain accurate client records and compliance in Visual Care/CRM.
• Prepare and send invoices; assist with billing, expenses, statements, and payroll administration.
• Provide rotating after-hours, weekend, and public holiday on-call support.
• Ensure service notes, reports, and confirmations are recorded in the systems.
• Maintain documentation in line with policies and legislation.
• Manage competing priorities in a fast-paced environment.

Conhecimentos

Detail-oriented

Adaptable

Prioritization

Microsoft Office

Visual Care/CRM

Ferramentas

Microsoft Office

Visual Care/CRM

Descrição da oferta de emprego

Sharesource is hiring an Admin Officer to provide administrative and coordination support to Registered Nurses and the care team for Australian clients. You will help with client case management, budgeting, onboarding, service coordination, billing, and ensuring compliance across records.

The role requires detail orientation, ability to handle multiple priorities, and proficiency with Microsoft Office and Visual Care/CRM.