Remote Account Manager — Client Success & Growth

LE0002 DCX PH Inc.; Metro Manila; Hybrid; PHP 446,000 - 502,000; Full time

Benefits offered by this job

Industry-leading salary packages

Permanent work-from-home setup

Company equipment provided

Internet stipend upon regularization

HMO coverage upon regularization

PTO credits and leaves

Career skills training courses

Job summary

DCX is hiring in the Philippines for a full-time role focused on client communication, orders, and project coordination within the Promotional Products industry. You will brainstorm product ideas, produce quotes, manage sales orders and proofs, and keep production on schedule from a Cebu-like time zone advantage to support US hours.

Ideal candidates have 2–3 years in related roles, strong English skills, and a proactive, detail-oriented mindset.

Qualifications

• Bachelor's degree in marketing, communications, business administration or related field.
• 2–3 years of experience in Promotional Products, Marketing or Sales.
• Strong English communication, both written and verbal.
• Willing to work overnight/graveyard US hours from Philippine time.
• Excellent attention to detail and proactive follow-up.
• Strong written communication and customer service skills.
• Positive, creative attitude and strong multitasking ability.
• Proficient in Microsoft Office applications.
• Experience in the Promotional Products industry is a plus.

Responsibilities

• Brainstorm products to fit client branded merchandise projects.
• Provide formal quotes to clients.
• Build and place sales orders.
• Review and approve invoices.
• Review and send proofs to clients for approval.
• Manage day-to-day project delivery and timelines.
• Oversee issue resolutions through completion.
• Place sample/spec orders requiring factory PO.
• Be the primary contact for order questions during production.
• Update the company CRM as needed.

Skills

Attention to detail

Client communication

Organization

Problem solving

Relationship management

Education

Bachelor's degree in marketing/communications/business

Tools

Microsoft Office

Job description

DCX is hiring in the Philippines for a full-time role focused on client communication, orders, and project coordination within the Promotional Products industry. You will brainstorm product ideas, produce quotes, manage sales orders and proofs, and keep production on schedule from a Cebu-like time zone advantage to support US hours.

Ideal candidates have 2–3 years in related roles, strong English skills, and a proactive, detail-oriented mindset.