Home-Based Account Manager, Outside Sales

Delegate CX; Hinoba-an; Hybrid; PHP 446,000 - 502,000; Full time

Benefits offered by this job

WFH setup

Company equipment provided

HMO coverage

Internet stipend

PTO credits

Job summary

DCX is seeking a Home-Based Account Manager for Outside Sales to support a U.S.-based client portfolio from the Philippines. You will manage orders from quote to delivery, coordinate with the sales team and CRO, and ensure projects stay on track while maintaining clear client communication.

The role requires a Bachelor's degree in marketing, communications, or business administration and 2–3 years in promotional products or related fields, with strong English skills.

Qualifications

• Bachelor's degree in marketing, communications, business administration or related field.
• 2–3 years of experience in Promotional Products, Marketing, Sales or related role.
• Strong English communication (written and spoken).

Responsibilities

• Brainstorm products to fit client’s branded merchandise project.
• Provide formal quotes to clients.
• Build and place sales orders.
• Review and approve invoices.
• Review proofs and obtain client approval.
• Manage day-to-day project progress to ensure on-time delivery.
• Oversee issue resolution through completion.
• Place sample/spec orders requiring factory PO.
• Be point of contact for production questions.
• Update CRM with client and project data.

Skills

Attention to detail

Client communication

Organization

Problem solving

Relationship management

Education

Bachelor's degree in Marketing/Communications/Business Admin

Tools

Microsoft Office

Job description

## Home-Based Account Manager, Outside SalesApply: Remote, Philippines: Full time: Posted Yesterday: JR104627It's fun to work in a company where people truly BELIEVE in what they're doing!*We're committed to bringing passion and customer focus to the business.***Number of Openings:** 1**Hiring Priority:** Active HiringWe are looking for a **Home-Based Account Manager, Outside Sales** to join a growing U.S.-based company in the promotional products industry. In this role, you will support the day-to-day management of a sales portfolio, working closely with the Outside Sales team, Account Management team, and Chief Revenue Officer (CRO).You will be responsible for managing client projects from order placement through delivery, maintaining clear client communication, coordinating with internal and external partners, and ensuring projects stay on track and are delivered on time. Experience in the promotional products industry is a plus and preferred by the client.**REQUIRED CORE COMPETENCIES*** **Attention to Detail:** Maintains accuracy across quotes, sales orders, invoices, proofs, client communications, and project details.* **Client Communication:** Communicates clearly and professionally with clients and internal teams while providing timely updates and responsive customer service.* **Organization & Multitasking:** Effectively manages multiple client projects, orders, deadlines, approvals, and follow-ups simultaneously.* **Problem Solving & Follow-Through:** Takes ownership of order and production issues and ensures problems are followed through to completion.* **Relationship Management:** Builds strong client relationships through proactive communication, reliable support, and a positive, creative approach.**WHAT YOU WILL DO*** Brainstorming products to fit within client’s branded merchandise project.* Providing formal quotes to clients.* Building and placing sales orders.* Reviewing and approving invoices.* Reviewing and sending proofs to clients for approval* Day-to-day project management of each job to ensure on-time delivery.* Oversee problem resolutions through completion* Place sample and spec orders that require a factory PO* Point of contact for order questions that arise during production* Update company CRM as needed.**WHAT WE LOOK FOR*** **Education:** Bachelor's degree in marketing, Communications, Business Administration, or a related field.* **Experience:** 2-3 years of experience in Promotional Products, Marketing, Sales, or a related role.* **Language Proficiency:** Strong verbal, written, and English communication skills.* **Working schedule:** Ability to work overnight/graveyard shifts in Philippine time or within US operating hours.* **Technical Skills:** + Strong attention to detail and great follow-up practices + Strong written communication and customer service skills + Positive and creative attitude! + Advanced organizational skills / Ability to multi-task + Proficient in Microsoft Suite (Outlook, Word, Excel, and PPT) + Experience in the Promotional Products industry is a plus.**WHAT WE OFFER*** **Salary Range:** PHP 40,000 - 45,000* **Industry:** Promotional Products / Branded Merchandise* **Job Type:** Full-time* **Work Shift:** 8:00 AM - 5:00 PM CST (USA)* **Workdays**: Monday through Friday (USA)**BENEFITS OF WORKING WITH US*** Industry-leading salary packages* Permanent work-from-home setup* Company equipment provided* Government-mandated benefits employer share* Internet stipends upon regularization* HMO Coverage upon regularization (with an option to enroll as early as Day 1)* PTO credits and service incentive leaves* Major spring and winter company live events* Monthly employee appreciation virtual events* Company-provided career skills training courses* A company culture focused on your personal and professional growth**WHO WE ARE**DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams.At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members.If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW!*If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!*