Remote Account Coordinator | Customer Success & Sales Support

Delegate CX; Hinoba-an; On-site; PHP 335,000 - 419,000; Full time

Benefits offered by this job

Work-from-home opportunities

Travel allowances

Meals and more

Job summary

DCX is hiring a Home-Based Account Coordinator to support US-based clients. The role requires strong English communication, the ability to manage inquiries, quotes, and proposals, and meticulous record-keeping. Expect a Monday–Friday schedule aligned to CST business hours and a focus on customer service and sales support.

Ideal candidates value learning, teamwork, and delivering accurate information with attention to detail within a flexible, growth-oriented environment.

Qualifications

• College degree in Marketing, Communications, and Business Administration or related field.
• 1–3 years of Customer Service, Sales, Marketing, or direct promo sales experience preferred.
• Strong communication, multitasking, and team collaboration skills.
• Detail oriented with ability to follow instructions and processes precisely.

Responsibilities

• Respond promptly to customer inquiries.
• Provide information on product pricing, features, and availability.
• Create proposals, quotes, and opportunities.
• Prepare sales presentations and document order-related activities across systems.
• Maintain up-to-date records of customer interactions and transactions.
• Handle high volume of inbound/outbound emails and day-to-day customer service for clients and vendors.

Skills

Effective communication

Problem solving

Multi-tasking

Team player

Research driven

Detail oriented

Education

College degree in Marketing, Communications, and Business Administration

Tools

Sage

ESP

CommonSku

Syncore

Microsoft Suite

Google Suite

Adobe Illustrator

Adobe Photoshop

Canva

NetSuite

Job description

DCX is hiring a Home-Based Account Coordinator to support US-based clients. The role requires strong English communication, the ability to manage inquiries, quotes, and proposals, and meticulous record-keeping. Expect a Monday–Friday schedule aligned to CST business hours and a focus on customer service and sales support.

Ideal candidates value learning, teamwork, and delivering accurate information with attention to detail within a flexible, growth-oriented environment.