Remittance Operations Lead (Night Shift)

BDO Unibank; Mabalacat; On-site; PHP 201,000 - 290,000; Full time

Job summary

BDO Unibank, Inc. in the Philippines is seeking an Amendment Officer to ensure daily remittance operations are executed efficiently according to our standards, policies, and procedures.

The role involves monitoring cancellation and amendment instructions received from remittance partners, and coordinating the dissemination of implementation advisories to the team, with proper filing for quick reference. A bachelor's degree and at least 3 years in remittance operations are preferred, with

Qualifications

• Bachelor's Degree Holder (graduates of Business Degree courses have an advantage)
• At least 3 years of experience in remittance operations (preferred but not required)
• Required skills: Interpersonal and leadership skills, organizational skills, and customer service and conflict resolution

Responsibilities

• Monitor and ensure that all cancellation/amendment instructions via email, tested transactions, and/or via SWIFT messages received from remittance partners are acted and replied upon within the agreed Turn-Around-Time (TAT)
• Handle the consolidation and dissemination of implementation advisories of remittance tie-ups issued by Marketing Development Officers (MDO) to the team and ensure that documents are properly filed and kept for immediate reference

Skills

Interpersonal skills

Leadership

Organizational skills

Customer service

Conflict resolution

Education

Bachelor's degree (business preferred)

Job description

BDO Unibank, Inc. in the Philippines is seeking an Amendment Officer to ensure daily remittance operations are executed efficiently according to our standards, policies, and procedures.

The role involves monitoring cancellation and amendment instructions received from remittance partners, and coordinating the dissemination of implementation advisories to the team, with proper filing for quick reference. A bachelor's degree and at least 3 years in remittance operations are preferred, with