Remittance Amendments Lead (Graveyard Shifts)

BDO Unibank, Inc.; Pampanga; On-site; PHP 300,000 - 540,000; Full time

Job summary

BDO Unibank, Inc. in Pampanga seeks an Amendment Officer to ensure daily functions are efficiently completed in line with section standards, policies, and procedures.

You will monitor cancellation and amendment instructions from remittance partners via email or SWIFT, prepare volume reports, check and endorse transactions, and coordinate handoffs to the next shift while filing advisories for reference.

Qualifications

• Bachelor's degree holder; business-related fields favored.
• 3+ years in remittance operations preferred but not required.
• Strong interpersonal, leadership and organizational skills.
• Willingness to work graveyard shifts, holidays and weekends.

Responsibilities

• Monitor and act on cancellation/amendment instructions from remittance partners within the agreed TAT.
• Prepare and submit remittance volume reports to the immediate officer.
• Check and approve remittance transactions.
• Endorse instructions to the next shift officer for proper handling.
• Consolidate advisories from Marketing Development Officers and file documents for safekeeping.

Skills

Interpersonal skills

Leadership

Organizational skills

Customer service

Conflict resolution

Education

Bachelor's Degree

Job description

BDO Unibank, Inc. in Pampanga seeks an Amendment Officer to ensure daily functions are efficiently completed in line with section standards, policies, and procedures.

You will monitor cancellation and amendment instructions from remittance partners via email or SWIFT, prepare volume reports, check and endorse transactions, and coordinate handoffs to the next shift while filing advisories for reference.