Job summary
A leading restaurant management firm based in Metro Manila is seeking an experienced Operational Manager to oversee daily operations across multiple restaurant locations. This role requires a Bachelor’s degree and at least 4 years of restaurant operations experience, with a strong focus on leadership, financial performance, and compliance. The ideal candidate should be results-oriented, customer-centric, and willing to ensure high standards of service and safety. This position involves working 6 days a week and may require travel to provincial branches.
Qualifications
- Minimum of 4 years of experience in restaurant operations.
- At least 3 years in a multi-unit management or area-level role.
- Proven track record in driving operational excellence.
Responsibilities
- Oversee daily operations of all restaurants under the assigned area.
- Drive revenue growth and profitability across all outlets.
- Lead, mentor, and develop Restaurant Managers and their teams.
- Maintain high standards of customer service and guest satisfaction.
- Ensure all restaurants comply with health, safety, and labor regulations.
- Contribute to business planning and expansion strategies.
Skills
Strong leadership and people management skills
Excellent communication and interpersonal abilities
Analytical and financial acumen
Ability to coach and motivate teams
Strong understanding of F&B trends
Proficient in MS Office and restaurant management systems
Education
Bachelor’s degree in Hospitality Management, Business Administration, or related field
Tools
Restaurant management systems (POS, inventory, etc.)