Regional Hub Operations Leader

SPX PHILIPPINES INC.; Manila; On-site; PHP 1,004,000 - 2,009,000; Full time

Job summary

Shopee is seeking a Senior Logistics Operations Lead in Manila to oversee hub leads and area fleet leads across the region, ensuring hubs meet standards and procedures are enforced.

You will monitor KPIs, drive capacity planning, lead cross-functional initiatives, and implement new processes to improve SLA and performance. A Bachelor's degree and 5+ years in logistics with leadership and data analysis are required; Six Sigma familiarity is a plus.

Qualifications

• Bachelor’s degree or higher in related fields.
• At least 5 years experience in logistics, FMCG or 3PL a plus.
• Has held a leadership role in a division or team.
• Process driven person.
• Experience in data analysis, particularly in performance management.
• Industrial/Process Engineering background is an advantage.
• Experience with Six Sigma, Kaizen and other quality principles is an advantage.
• Strong communication, listening and escalation skills.
• Able to manage teams remotely.
• Multi-tasking skills.
• Organized and innovative.
• High integrity and track record of meeting targets and improving organizations.
• Change management skills.
• Owns vehicle to move around hubs.
• High energy and problem solving skills.

Responsibilities

• Manage performance of hub leads and area fleet leads.
• Enforce procedures and regulations across hubs.
• Dispute resolution within and outside the team.
• Improve KPIs of staff on productivity, quality, service level and stakeholder satisfaction.
• Improve internal processes between hub and Operations to improve SLA.
• Implement new processes.
• Lead a team capable of growth.
• Work cross-functionally.
• Conduct capacity planning.

Skills

Leadership

Data analysis

Capacity planning

Multitasking

Communication

Problem solving

Energetic

Education

Bachelor’s Degree or higher in related fields

Tools

Six Sigma

Kaizen

Job description

Shopee is seeking a Senior Logistics Operations Lead in Manila to oversee hub leads and area fleet leads across the region, ensuring hubs meet standards and procedures are enforced.

You will monitor KPIs, drive capacity planning, lead cross-functional initiatives, and implement new processes to improve SLA and performance. A Bachelor's degree and 5+ years in logistics with leadership and data analysis are required; Six Sigma familiarity is a plus.