Hub Operations Lead: Logistics & Payments

SPX PHILIPPINES INC.; Manila; On-site; PHP 446,000 - 714,000; Full time

Job summary

Shopee hub operations role in Manila seeks an experienced professional to support day-to-day hub activities, including parcel inbounding, sorting, rider dispatch, and inventory management within the designated cluster.

The position requires a Bachelor's degree, 3+ years in logistics, and leadership experience in a warehouse or hub. Willingness to work shifts and participate in process improvements is essential.

Qualifications

• Bachelor’s degree required.
• 3+ years in logistics, warehouse and distribution.
• Experience in e-commerce fulfillment is an advantage.
• Leadership experience in warehouse or hub environment.
• Experience in payments processing or similar function.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Willing to be assigned anywhere in designated Cluster.
• Able to work in shifts as scheduled.
• Strong learning mindset and administrative capability.

Responsibilities

• Assist in day-to-day hub operations, including parcel inbounding, sorting, rider dispatch, receiving in-transit parcels, and inventory management.
• Monitor hub performance to ensure productivity and achievement of KPIs.
• Create, review, and validate hub reports.
• Assist the Customer Support team with call-outs to resolve customer escalations.
• Implement process improvements to enhance hub productivity.
• Handle payment transactions and related processes.
• Coordinate with agency coordinators to oversee agency teams.
• Perform other tasks to support hub operations.

Skills

Logistics experience

Hub/warehouse leadership

Payments processing

Analytical skills

MS Office

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

Shopee hub operations role in Manila seeks an experienced professional to support day-to-day hub activities, including parcel inbounding, sorting, rider dispatch, and inventory management within the designated cluster.

The position requires a Bachelor's degree, 3+ years in logistics, and leadership experience in a warehouse or hub. Willingness to work shifts and participate in process improvements is essential.