Reference Data & Onboarding Specialist

Fairygodboss; Taguig; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

JPMorgan Chase in Manila is seeking an Investment Operations Onboarding Associate to coordinate end-to-end custodian, market, broker, and standing instruction set-ups for new launches and ongoing changes. You will ensure requests are documented, validated, and delivered to downstream teams on time, driving straight-through processing through clear communications and strong operational discipline.

This role sits at the center of new market access and fund readiness, offering opportunities to grow

Qualifications

• 3 years of custody operations, market onboarding, fund operations, static/reference data, and/or standing instruction set-up and maintenance.
• Working knowledge of standing instructions, cash accounts, and market trading identifiers.
• Working knowledge of SWIFT concepts and Relationship Management Application (RMA) controls.
• Experience coordinating with external custodians and internal stakeholders to deliver against defined timelines.

Responsibilities

• Coordinate end-to-end set-up and maintenance for markets, brokers, custodians, and standing instructions, including new access requests and Day 2 updates.
• Capture, log, and track onboarding and change requests in established trackers, maintaining a clear audit trail of documentation and confirmations.
• Obtain and validate standing instructions and perform required call-backs/validations prior to downstream distribution.
• Collect and validate market trading identifiers and maintain reference data records to support accurate downstream processing.
• Coordinate completion of market-specific requirements and dependencies across internal teams and external service providers.
• Prepare and deliver regular status reporting to agreed stakeholder distribution lists.
• Manage communications with custodians and other third parties to resolve set-up queries and exceptions through to closure.
• Validate key reference data attributes and elevate discrepancies for resolution.
• Support readiness activities for new launches, including participation in daily progress forums and maintenance of shared real-time status logs.
• Drive timely completion communications to stakeholders once set-ups are confirmed and controls are satisfied.
• Identify risks, breaks, and control gaps early, escalate appropriately, and contribute to process improvements.

Skills

3 years custody ops

standing instructions

SWIFT concepts

coordination with custodians

documentation discipline

ownership mindset

strong written comms

multi-task management

Tools

SWIFT concepts

RMA controls

Job description

JPMorgan Chase in Manila is seeking an Investment Operations Onboarding Associate to coordinate end-to-end custodian, market, broker, and standing instruction set-ups for new launches and ongoing changes. You will ensure requests are documented, validated, and delivered to downstream teams on time, driving straight-through processing through clear communications and strong operational discipline.

This role sits at the center of new market access and fund readiness, offering opportunities to grow