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JCC Asia Back Office Inc. in Makati seeks an experienced Recruitment Coordinator to manage end-to-end hiring for our Australian and New Zealand operations. The role requires onsite presence and close collaboration with Operations Management.
You will post vacancies, screen applicants, schedule interviews, maintain confidential records, and prepare regular recruitment reports. Strong English communication and attention to detail are essential.
IMPORTANT REMINDER:
Interviews conducted via MS Teams
THIS POSITION REQUIRES ONSITE WORK AT OUR MAKATI OFFICE. IT IS NOT A WORK-FROM-HOME ROLE.
Company Overview:
JCC Asia Back Office Inc. is providing back-office support to Australian and New Zealand Financial Advisers. We are rapidly growing and continually expanding our support operations and therefore seeking suitable and eager candidates to join our fast-growing team.
The company is fully committed to supporting our staff in achieving their career aspirations in a, inclusive supportive and friendly work environment. Our ongoing focus is to ensure our staff are readily equipped with the knowledge, and skill sets for success in all that they achieve. We have a young, vibrant, and energetic team providing a welcoming work environment that promotes equity and fairness.
Key Duties and Responsibilities:
1. Report directly to the Operations Management
2. Perform duties in accordance with the company’s policies, procedures, and recruitment requirements.
3. Coordinate and administer the recruitment process, including:
Prepare and post job vacancies on relevant job boards, recruitment platforms, social media channels, and other appropriate sources.
Maintain accurate and up-to-date job listings.
Review applications and screen candidates against the qualifications and requirements of each position.
Contact shortlisted candidates and coordinate interview schedules.
Conduct initial and formal candidate interviews.
Assess candidates’ qualifications, experience, skills, availability, and suitability for the position.
Make recruitment determinations and provide hiring recommendations to the Operations Management and relevant management personnel.
Communicate application updates and recruitment outcomes to candidates in a timely and professional manner.
Maintain an organized candidate database and recruitment records.
Process candidates through each stage of the recruitment pipeline.
Coordinate pre-employment requirements and assist successful candidates with the transition to onboarding.
4. Work with the Operations Management and relevant departments to confirm vacancy requirements, job qualifications, and staffing priorities.
5. Ensure job advertisements accurately reflect the duties, qualifications, working arrangements, and requirements of each vacant position.
6. Maintain complete and confidential candidate records, including applications, résumés, interview notes, assessments, decisions, and supporting documents.
7. Monitor and maintain recruitment statistics, including:
Number of vacancies advertised
Number of applications received
Number of candidates screened, interviewed, and shortlisted
Number of offers issued
Number of offers accepted or declined
Number of successful hires
Recruitment sources used
Recruitment outcomes and results
8. Prepare regular recruitment reports and provide updates to the Operations Management regarding vacancy status, candidate progress, hiring outcomes, and recruitment results.
9. Identify recruitment issues, delays, or difficulties and promptly raise them with the Operations Management.
10. Ensure that all candidates are treated professionally, consistently, fairly, and respectfully throughout the recruitment process.
11. Maintain the confidentiality of candidate information and employment-related records.
12. Assist with other recruitment, human resources, and administrative duties as reasonably assigned by the Chief Executive Officer or Operations Management.
To succeed in this role, the candidate should demonstrate strong recruitment experience, sound professional judgment, and the ability to manage the end-to-end recruitment process. The successful candidate will also demonstrate:
Excellent interpersonal, stakeholder engagement, interviewing, and candidate-management skills.
Strong written and verbal English communication skills.
A professional, respectful, and candidate-focused approach.
High attention to detail and accuracy when reviewing applications, maintaining records, and preparing recruitment reports.
Sound judgment and the ability to assess candidates objectively against position requirements.
Strong organizational and administrative skills.
The ability to manage multiple vacancies, candidates, interviews, and recruitment priorities simultaneously.
The ability to work independently with minimal supervision while collaborating effectively with Operations Management and relevant departments.
Strong time-management and prioritization skills, with the ability to meet recruitment deadlines.
The ability to build and maintain effective working relationships with candidates, hiring managers, and other stakeholders.
Confidence in making recruitment determinations and presenting clear, evidence-based hiring recommendations.
A strong understanding of candidate confidentiality, fair recruitment practices, and proper records management.
The ability to maintain complete, accurate, and up-to-date candidate databases and recruitment records.
Strong analytical skills and the ability to monitor recruitment statistics, identify delays, and report on recruitment outcomes.
A proactive and solutions-focused approach to recruitment issues and operational requirements.
The ability to adapt to changing vacancy requirements, staffing priorities, and business needs.
A commitment to treating all candidates professionally, consistently, fairly, and respectfully throughout the recruitment process.
Relevant qualifications in Human Resources, Business Administration, Psychology, Management, or a related discipline are highly regarded.
At least five years of relevant experience in recruitment, talent acquisition, human resources, or a related field.
Demonstrated experience coordinating and administering the end-to-end recruitment process, from vacancy advertising and candidate screening through to selection, pre-employment requirements, and onboarding transition.
Proven experience preparing and posting accurate job advertisements across job boards, recruitment platforms, social media channels, and other appropriate recruitment sources.
Demonstrated ability to review applications and assess candidates against the qualifications, experience, skills, availability, and requirements of a position.
Proven experience conducting initial and formal candidate interviews.
Demonstrated ability to make objective recruitment determinations and provide clear, evidence-based hiring recommendations to management.
Experience coordinating interview schedules and communicating professionally with shortlisted candidates, hiring managers, and other relevant stakeholders.
Demonstrated ability to communicate application updates and recruitment outcomes to candidates in a timely, professional, and respectful manner.
Strong experience maintaining candidate databases, recruitment pipelines, and confidential employment-related records.
Demonstrated ability to maintain complete and accurate recruitment documentation, including applications, résumés, interview notes, candidate assessments, hiring decisions, and supporting documents.
Experience monitoring recruitment statistics and preparing reports on vacancies, applications, screenings, interviews, shortlists, offers, successful hires, recruitment sources, and hiring outcomes.
Demonstrated ability to provide clear and timely recruitment updates to Operations Management, including vacancy status, candidate progress, hiring outcomes, and recruitment results.
Proven ability to work with Operations Management and relevant departments to confirm vacancy requirements, position qualifications, working arrangements, and staffing priorities.
Strong understanding of fair, consistent, and professional recruitment practices, including the appropriate handling of confidential candidate information.
Excellent written and verbal English communication skills, with strong interviewing, interpersonal, and stakeholder-management capabilities.
Excellent attention to detail, sound judgment, problem-solving ability, and analytical skills.
Strong organizational and administrative skills, with the ability to manage multiple vacancies, candidates, interviews, and recruitment activities at the same time.
Proven ability to prioritize tasks, manage time effectively, and meet recruitment deadlines in a fast-paced operational environment.
Demonstrated ability to identify recruitment issues, delays, or difficulties and elevate them promptly to Operations Management.
Ability to work autonomously with minimal supervision while contributing effectively within a collaborative team environment.
A relevant qualification in Human Resources, Business Administration, Psychology, Management, or a related field is preferred.
Experience using applicant tracking systems, candidate databases, spreadsheets, job boards, and other recruitment-management tools is highly regarded.
Willingness to work in accordance with the Australian Victorian public holiday calendar, where required.
Flexibility to assist with other recruitment, human resources, and administrative duties as reasonably assigned by the Chief Executive Officer or Operations Management.
Proven Performance in a fast-paced corporate environment.
Schedule – Day Shift Monday to Friday (8:00AM to 5:00PM)
Qualification - Bachelor's Degree or College Degree in Human Resource Management, Psychology or equivalent.
Job Type - Full-Time
N.B. All applicants will be required to undergo several tests and interview for application.
Candidates living far distances (1.5 hours or more travel time and/or in provincial area) from Makati will be required to relocate closer to the office, with generous relocation allowance payable monthly by the company.