JointheTeamatWingmanRecruitment
Recruitment,Placement&ComplianceCoordinator–Childcare Remote|Full-Time AustralianBusinessHours|MondaytoFriday Industry:Childcare/Recruitment/Compliance
AboutWingmanRecruitment
WingmanRecruitmentpartnerswithgrowingAustralianbusinessesbyprovidingexperiencedremoterecruitmentprofessionalswhobecomeanextensionoftheirteams. AtWingman,you’renotjustanotherremoteworker—youbecomepartofalong-termteamwithstructuredonboarding,ongoingsupport,andgenuinecareergrowthopportunities.
AbouttheRole
We’relookingforahighlyorganised,proactiveandpeople-focusedRecruitment,Placement&ComplianceCoordinator–ChildcaretosupportagrowingIn-HomeChildcareoperation. Thisisavariedrolecoveringeducatorrecruitment,placementcoordination,compliance,clientliaison,educatorsupportandworkforceretention. You’llhelpbuildandmaintainstrongcandidateandclientpipelines,supportNanny-Educatorsandfamiliesthroughtheplacementprocess,monitorimportantcompliancerequirements,andensuredocumentationandonboardingarecompletedaccuratelyandontime. Therolerequiressomeonewhoisconfidentonthetelephone,comfortablewithfollow-up,highlyorganisedandabletomanagemultipledeadlines.You’llalsobeexpectedtoproactivelysourcecandidatesandprospectsratherthanrelyingsolelyonincomingenquiries. ThereisanopportunitytogrowintogreaterownershipacrossRecruitment,PlacementorCompliance&Educationastheorganisationcontinuestoscale.
KeyResponsibilities
Recruitment&CandidateManagement
- Conductinitialcandidatepre-screensandgatherrelevantinformation.
- Completereferencechecksandpreparecandidateprofiles.
- Scheduleinterviewsandsendcandidatereminders.
- Write,updateandmanagejobadvertisements.
- Managetheweeklyjobsboardandensurevacanciesremaincurrent.
- Monitortherecruitmentinboxandmanageincomingapplications.
- Followupoutstandingcandidatedocumentation.
- Maintainaccuratecandidaterecordsandorganiseddocumentfiling.
- Flagupcomingcertificationandqualificationexpirydates.
- Maintainregularcommunicationwithcandidatesthroughouttheapplicationprocess.
- Supportcandidateretentionandengagementcampaigns.
- Assistwithcandidateonboarding,includingcontractsandemploymentdocumentation.
- Conductappropriatesocialmediaandonlinescreeningofcandidates.
CandidateSourcing&PipelineDevelopment
- ProactivelysearchFacebookgroups,jobboardsandotheronlinechannelsforsuitablecandidates.
- IdentifypotentialNanny-Educatorswhomeettherequiredcriteria.
- Proactivelycontactprospectivecandidatesandencouragethemtoapply.
- Supporttargetedcandidateengagementcampaigns.
- Maintainafullandactiveapplicantpipeline.
- Followupcandidatesthroughouttherecruitmentprocesstominimisedrop-off.
- Helpensurestrongapplicantsprogressefficientlythroughrecruitment.
- Worktowardsthetargetofhavinggreatapplicantsfullyplacedwithin9days.
Placement&ClientLiaison
- Monitortheprospectandplacementinbox.
- Manageconfirmationsandfollow-upcommunications.
- Sendpersonalisedfollow-upemailstoprospectiveclients.
- Supportclientonboardingandplacementcoordination.
- Ensureclientshavetherequiredpaperworkanddocumentationcompleted.
- MonitorACCStimelinesandrequirednotificationsorletters.
- Coordinateplacementonboardingforeducatorsandfamilies.
- EnsurerequiredDay1complianceiscompletedandreported.
- Followuppermissionforms,technologyplans,riskplans,homesafetychecklists,educationalplanningandotherrequireddocumentation.
- Createandsupportclientonboardingandretentioncommunications.
- Helpmaintainahealthyandactivesales/prospectpipeline.
- Worktowardsfillingtemporarydeskjobswithin12hoursandpermanentjobswithin19daysbeforethestartdate.
Compliance&EducatorSupport
- Monitoremployeecompliancerequirements,includingWWCC,policechecks,FirstAidandCPR.
- MonitorPRODAcomplianceandensurerequiredchecksremaincurrent.
- Completeandmonitordailycompliancechecks.
- Monitordailysleeplogs.
- Monitorriskmanagementplans.
- Supportsix-monthlyemergencyrehearsaldrills.
- ConductquarterlyNanny-Educatorwellbeingcheck-ins.
- Supportworkforceretentionthroughregularcommunicationandfollow-up.
- Assistwithcomplianceinformationrequiredforaudits.
- HelpensureclientsandeducatorsaremeetingrelevantACECQAandIn-HomeChildcarerequirements.
EducationalProgramming&QualitySupport
- Checkthateducationalprogrammingdocumentationiscomplete.
- RevieweducationalprogrammingandcontentagainstrelevantACECQAandIn-HomeChildcareguidelinesandtheFMP.
- Provideconstructivefeedbackoneducationalplanning.
- Suggestappropriateresourcesandactivitieswhererequired.
- Followupincompleteoroutstandingeducationaldocumentation.
- Supporteducatorsinmaintainingappropriateeducationalprogrammingstandards.
ClientEngagement&Events
- Conductregularclientcheck-insandgatherfeedback.
- Supportsurveysforexitingclientsandeducators.
- Helpidentifyfeedbackthatmayimproveclientandworkforceretention.
- Assistwithwebinarsetupandcoordination.
- Supportpodcastsetupandadministration.
- Assistwithorganisingliveeventstwiceperyear.
- Createsimpleinfographicsandcommunicationmaterialsforclientsandeducators.
WhatWe’reLookingFor
- Previousexperienceinrecruitment,recruitmentadministration,childcare,education,compliance,customerserviceorasimilarcoordinationrole.
- Strongorganisationalandadministrativeskills.
- ExcellentwrittenandverbalEnglish.
- Confidentandprofessionaltelephonemanner.
- Comfortablemakingoutboundcallsandfollowingupcandidates,educatorsandclients.
- Strongrelationship-buildingandcommunicationskills.
- Excellentattentiontodetail,particularlywhenmanagingcompliancedocumentation.
- Abilitytomanagemultiplepriorities,deadlinesandfollow-ups.
- Strongunderstandingofconfidentialitywhenhandlingcandidate,educatorandfamilyinformation.
- Comfortableusingdifferentonlineplatforms,jobboardsandbusinesssystems.
- Proactiveapproachtosourcingcandidatesandprospects.
- Strongfollow-throughandaccountability.
- Reliableinternetconnectionsuitableforfull-timeremotework.
- AbilitytoworkAustralianbusinesshours,MondaytoFriday,9:00AM–5:00PM.
HighlyPreferred
- Previousrecruitmentorstaffingagencyexperience.
- Experiencewithinchildcare,education,NDIS,healthcareorcommunityservices.
- ExperiencesupportingNanny-Educators,childcareworkersorsimilarcareprofessionals.
- Experiencewithcomplianceadministrationinaregulatedenvironment.
- FamiliaritywithWWCC,policechecks,FirstAidandCPRrequirements.
- FamiliaritywithPRODA,NDISorACCSprocesses.
- ExperienceworkingwithAustralianclientsorbusinesses.
- ExperiencesourcingcandidatesthroughFacebookgroups,jobboardsandonlinecommunities.
- Experiencesupportingworkforceretentionoremployeeengagement.
- Experiencecreatingsimpleinfographicsorcandidateengagementcontent.
You’llThriveinThisRoleIfYouAre
- People-focused—youenjoybuildinggenuinerelationshipswithcandidates,educatorsandclients.
- Confidentonthetelephone—you’recomfortablemakingcalls,askingquestionsandfollowingupprofessionally.
- Highlyorganised—youcanmanagerecruitment,placements,complianceanddocumentationwithoutlosingtrack.
- Proactive—youactivelybuildcandidateandprospectpipelinesratherthanwaitingforenquiries.
- Detail-oriented—youunderstandthataccuraterecordsandcompliancedocumentationmatter.
- Reliable—youtakeownershipofyourresponsibilitiesandconsistentlymeetdeadlines.
- Process-driven—youenjoychecklists,systems,documentationandstructuredfollow-up.
- Resourceful—you’recomfortablelearningnewsystemsandfindingsolutions.
- Relationship-focused—youunderstandtheimportanceofeducatorwellbeing,clientsatisfactionandworkforceretention.
- Adaptable—youcanmovebetweenrecruitment,placement,complianceandadministrativeresponsibilitiesthroughouttheday.
WhatSuccessLooksLike
Successinthisrolemeanshelpingtheorganisationscalewhilemaintainingstrongrecruitment,placement,complianceandretentionprocesses. You’llhelpkeepthecandidateandprospectpipelinesactive,ensurecandidatesandeducatorsreceivetimelycommunication,andmakesureplacementsprogresssmoothlyfrominitialapplicationthroughtoonboarding. You’llalsoplayanimportantroleinmaintainingcompliance,supportingeducatorwellbeing,monitoringdocumentation,gatheringclientfeedbackandhelpingensurefamiliesandNanny-Educatorsmeettherequiredstandards. Mostimportantly,you’llbesomeonetheteamcanrelyontokeeppeople,processes,documentationanddeadlinesmovingforward.
WhyJoinWingmanRecruitment?
- 100%remotework.
- MondaytoFriday,Australianbusinesshours.
- WorkwithagrowingAustralianorganisation.
- SupportthegrowthofIn-HomeChildcareservices.
- Gainexperienceacrossrecruitment,placement,complianceandworkforcesupport.
- Developyourcareeracrossmultipleareasofchildcareoperations.
- Structuredonboardingandongoingsupport.
- Long-termcareerdevelopmentopportunities.
- Workinarolewherestrongorganisationandrelationshipmanagementhaveadirectimpactoncandidates,educatorsandfamilies.
Additional information
- 100% remote role supporting an Australian In-Home Childcare business.
- Manage recruitment, placement and compliance coordination.
- Build strong candidate and prospect pipelines through proactive sourcing.