Recruitment & Payroll Administrator

Wingman Recruitment

Philippines

Remote

PHP 2,865,000 - 3,967,000

Full time

10 days ago

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Benefits offered by this job

100% Remote Work

Australian Business Hours

Competitive salary with performanceBon

Structured Training & Onboarding

Career growth opportunities

Job summary

Wingman Recruitment is seeking an experienced Recruitment & Payroll Administrator to support an Australian labour hire business in recruitment administration, payroll processing, compliance, and Workers Compensation/RTW administration. This 100% remote role requires a meticulous, process-driven individual who enjoys working with lists and systems.

You’ll interact with candidates, field employees and clients, using FastTrack and other tools.

Qualifications

Experience in recruitment, payroll administration or labour hire is highly advantageous.
Strong attention to detail and accuracy in admin tasks.
Comfortable with multiple systems and learning new software.

Responsibilities

Support recruitment administration processes including inboxes and onboarding.
Handle payroll data entry and respond to payroll queries from staff.
Assist with Workers Compensation and RTW administration.

Skills

Customer service

Relationship-building

Communication

Attention to detail

Organisational skills

Time management

Numerical/Payroll data

Tech-savvy

FastTrack experience

Tools

FastTrack

3CX

Microsoft Outlook

MS Teams

Job description

Recruitment&PayrollAdministrator

Remote|Full-Time

AustralianBusinessHours

Industry:LabourHire/Recruitment/PayrollAdministration

AboutWingmanRecruitment

WingmanRecruitmentpartnerswithgrowingAustralianbusinessesbyprovidingexperiencedremoterecruitmentprofessionalswhobecomeanextensionoftheirteams.

AtWingman,you'renotjustanotherremoteworker—youbecomepartofalong-termteamwithstructuredonboarding,ongoingsupport,andgenuinecareergrowthopportunities.

AbouttheRole

We'relookingforanexperiencedRecruitment&PayrollAdministratortosupportanAustralianlabourhirebusinessacrossrecruitmentadministration,payrollprocessing,compliance,andWorkersCompensationandReturntoWorkadministration.

Thisisfundamentallyanadministrationrole,andwe'relookingforsomeonewhogenuinelyenjoysworkingwithlists,processes,systemsanddetail.

Themostcriticalrequirementisexceptionalcustomerserviceandrelationship-buildingcapability,combinedwithpreviouslabourhireexperience.Thisroleinteractsregularlywithcandidates,fieldemployeesandclients,soyou'llneedtobeconfident,professionalandcomfortablecommunicatingwithdifferentstakeholders.

Youllalsoneedtobecomfortableworkingwithnumbers,spreadsheetsandmultiplesystems.ExperiencewithFastTrackishighlydesirable,butyoudon'tneedtoknoweverysystemfromdayone.Whatmattersisthatyou'reconfidentwithtechnologyandaren'tintimidatedbylearningnewsoftware.

Ifyougetsatisfactionfromkeepingthingsaccurate,organisedanduptodate,canjugglecompetingprioritieswithoutbecomingoverwhelmed,andhaveexceptionalfollow-through,thiscouldbeagreatfit.

KeyResponsibilities

RecruitmentAdministration

Managesupportandtimesheetinboxes
Answerincomingtelephoneenquiriesprofessionallyandcourteously
Provideahighlevelofcustomerservicetocandidates,fieldemployeesandclients
PreparedailyKickstartreportsandrecordmeetingcommentary
Maintaincandidate,clientandplacementrecordsinFastTrack
Monitorvisa,licenceandqualificationexpiryrequirements
Escalatecompliancerequirementswherenecessary
Managejobmaintenanceactivities,includingextendingandcancellingplacements
Coordinatepre-employmentmedicalassessments
Distributeweeklysafetycommunicationstofieldemployees
Prepareanddistributeemployeebirthdaycommunications
Setupnewclientrecordsandmaintainsupportingdocumentation
Conductcandidatefileauditstoensurelegislativeandcompanycompliancerequirementsaremet
Maintaindatabaseaccuracythroughregularcleansingandrecordmaintenance

PayrollAdministration

Collectandaccuratelyentertimesheetdatawithinrequireddeadlines
Workconfidentlywithnumbers,spreadsheetsandpayrollinformation
Maintainrecordsofchildsupportdeductionsandupdates
Respondtopayroll-relatedqueriesfromemployeesandmanagers
ProvideaccuratepayrollinformationtotheFinanceManagerinatimelymanner
Prepareseparationcertificatesandemployment-relatedcorrespondence
CompletedebtorsetupandmaintenanceinFastTrack
CreateandmaintainsuperannuationfundrecordsinFastTrack
MaintainWorkIndustryCodesandpayroll-relatedsysteminformation
Preparequarterlywagesreportsandsupportingdocumentation
Generateanddistributecasualconversioncorrespondence
Monitorpayincreasesandprocessadjustmentsinaccordancewithapplicableawardsandclientagreements
MaintainpayandbillagreementswithinFastTrack
Maintainaccuratepayrollandemployeerecords

WorkersCompensation&ReturntoWorkAdministration

Manageend-to-endWorkersCompensationandReturntoWorkadministration
EstablishclaimandjobrecordswithinFastTrack
PrepareandsubmitWorkersCompensationclaiminformationtobrokersandinsurers
ProvideweeklypayrollandpayslipreportingtoWorkersCompensationstakeholders
Maintainaccuratepayrecords
Reconcilereimbursementpayments
KeepWorkersCompensationandRTWdocumentationaccurateanduptodate
Communicateprofessionallywithrelevantstakeholdersthroughouttheprocess

CustomerService&StakeholderSupport

Buildpositiveworkingrelationshipswithcandidates,fieldemployeesandclients
Respondtoenquiriespromptlyandprofessionally
Communicateinformationclearlyandaccurately
Listencarefullyandunderstandstakeholderneedsbeforeresponding
Followissuesthroughtoresolutionratherthansimplypassingthemon
Maintainaprofessionalandservice-focusedapproachacrosseveryinteraction

WhatWe'reLookingFor

Previouslabourhireexperienceishighlyimportant
Strongcustomerserviceandrelationship-buildingskills
Previousadministrationexperience
Highlevelofattentiontodetailandaccuracy
Excellentwrittenandverbalcommunicationskills
Comfortableworkingwithnumbers,spreadsheetsandpayrollinformation
Strongorganisationalandtime-managementskills
Abilitytomanagemultiplecompetingprioritieswithoutbecomingoverwhelmed
Exceptionalfollow-throughandownership
Confidentusingtechnologyandlearningnewsystems
IntermediatetoadvancedMicrosoftOfficeskills
IntermediatetoadvancedExcelskills
Abilitytoworkindependentlywhilecontributingeffectivelytoateam

HighlyPreferred

ExperienceusingFastTrack
Experienceusing3CXoranothersoft-phonesystem
ExperiencewithMicrosoftOutlookandTeams
Payrolladministrationexperience
ExperiencemanagingWorkersCompensationandReturntoWorkcases
KnowledgeofAustralianModernAwards
Previousrecruitmentorstaffingagencyexperience
Experienceworkingdirectlywithcandidates,fieldemployeesandclients

You'llThriveinThisRoleIfYouAre

Customer-focused—buildingrelationshipsandprovidingexcellentservicecomesnaturallytoyou.
Organised—yougenuinelyenjoylists,processes,systemsandkeepingthingsinorder.
Detail-oriented—yougetsatisfactionfromknowinginformationisaccurateandcomplete.
Structured—youhaveaclearwayofmanagingyourworkloadandpriorities.
Calmunderpressure—youcanjugglemultiplecompetingprioritieswithoutbecomingoverwhelmed.
Tech-confident—you'recomfortablelearningnewsoftwareandsystems.
Numericallycomfortable—spreadsheets,timesheetsandpayrollinformationdon'tintimidateyou.
Proactive—youseewhatneedstobedoneandtakeaction.
Accountable—youownyourresponsibilitiesfromstarttofinish.
Astrongcommunicator—youcancommunicateclearlywithcandidates,fieldteamsandclients.
Persistent—youhaveexceptionalfollow-throughanddon'tlettasksfallthroughthecracks.
Ateamplayer—you'resupportive,reliableandwillingtohelpwhereneeded.

WhatSuccessLooksLike

Withinyourfirstfewmonths,you'll:

Becomeatrustedandreliablepointofcontactforcandidates,fieldemployeesandclients
Deliverconsistentlyhighlevelsofcustomerservice
Maintainaccuratecandidate,employee,clientandplacementrecords
Processtimesheetandpayrolladministrationaccuratelyandontime
KeepFastTrackrecordsandsupportingdocumentationuptodate
Managecompetingadministrativeprioritieseffectively
Ensurecompliancerequirementsaremonitoredandescalatedappropriately
SupportWorkersCompensationandRTWprocessesaccurately
Demonstratestrongfollow-throughacrossallassignedtasks
Becomeconfidentusingthebusiness'ssystemsandtechnology
Identifyopportunitiestoimproveadministrativeprocessesandefficiency

Successinthisroleisn'tmeasuredbyactivityalone.It'smeasuredbythequalityofyourcustomerservice,accuracy,organisation,responsiveness,follow-throughandabilitytokeepcriticallabourhireprocessesrunningsmoothly.

WhyJoinWingmanRecruitment?